Annaliese Capen
Tampa,FL
Overview
4
4
years of professional experience
Work History
Store Manager
Jeremiahs Italian Ice
Brandon, FL
03.2024 - Current
- Monitored inventory levels and placed orders to restock shelves.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Organized promotional events to increase product awareness.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Analyzed financial data to identify areas of improvement.
- Maintained accurate records of employee performance reviews.
- Created weekly work schedules for store personnel.
- Managed daily banking activities such as deposits and withdrawals.
Lead Server
Jeremiahs Italian Ice
Brandon, FL
02.2022 - 03.2024
Server
Jeremiahs Italian Ice
Brandon , Florida
07.2020 - 02.2022
Restaurant Hostess
Wooden Spoon
Brandon, FL
02.2021 - 07.2021
Education
Business Management
Hillsborough Community College
Tampa, FLSkills
- Report Generation
- Shift Scheduling
- Retail Inventory Management
- Revenue Generation
- Supply Ordering
- POS Systems
- Operations Management
- Payroll Management
- Employee Training
- Budget Development
References
References available upon request.
Timeline
Store Manager
Jeremiahs Italian Ice
03.2024 - Current
Lead Server
Jeremiahs Italian Ice
02.2022 - 03.2024
Restaurant Hostess
Wooden Spoon
02.2021 - 07.2021
Server
Jeremiahs Italian Ice
07.2020 - 02.2022
Business Management
Hillsborough Community College