Hardworking Bartender with experience in large-scale casual dining establishments and upscale clientele. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales
Coach Outlet
10.2023 - Current
Helped customers locate products and checked store system for merchandise at other sites.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Answered customer questions about sizing, accessories, and merchandise care.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Bartender/Server
Compass Group USA - Delta Sky Clubs
10.2020 - 09.2023
Delivered exceptional customer service in a high-end, exclusive airport lounge, catering to affluent travelers and VIP guests
Skillfully prepared and served an extensive menu of premium cocktails, wines, and beverages, ensuring quality and presentation aligned with luxury standards
Maintained a sophisticated and polished appearance, consistently adhering to dress code and grooming guidelines that reflected the upscale environment
Collaborated with a diverse team to provide seamless service during peak hours, demonstrating adaptability and teamwork
Effectively upsold premium liquor and wine selections, contributing to increased beverage revenue and overall guest satisfaction
Acted as a brand ambassador for Delta Sky Club, promoting the lounge's exclusive amenities and services to travelers.
Bartender
Drunk Monk
09.2022 - 11.2022
Served high customer volumes during special events, nights, and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Kept bar presentable and well-stocked to meet customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Crafted special drink and cocktail menu items for seasonal offerings.
Education
Bachelor’s degree in business -
Arizona State University
Tempe, AZ
05.2025
Skills
Bartending
Customer Service
POS
Guest Relations
Payment Processing
Health Codes Compliance
Beverage Preparation
Liquor, Beer, and Wine Knowledge
Service-Oriented Mindset
Basic Accounting
Inventory
Engaging Personality
Adaptability
Thrive in fast-paced environments, quickly learning and implementing new processes and technologies.
Communication Skills
Excellent verbal and written communication skills to effectively engage with customers and team members.