Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anna Lisa Ajcalon-Garcia

Garfield Heights

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

4
4
years of professional experience

Work History

Brewista

7 Brew
01.2025 - Current
  • Worked effectively in fast-paced environments.
  • Worked well in a team setting, providing support and guidance.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Handled cash transactions accurately, maintaining accountability for daily register balances.

Florist and Sales Associate

Flowerama
05.2024 - 01.2025
  • Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
  • Prepared potted plants and bouquets based on customer requirements.
  • Maintained fresh inventory through proper rotation, storage, and display methods.
  • Ensured store cleanliness and visual appeal by regularly maintaining displays, workspaces, and retail areas.
  • Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
  • Provided customers with care directions for flower arrangements.
  • Quoted, generated, and processed customer orders to meet specifications and various occasions.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Server

Aladdin's Eatery
09.2022 - 04.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Swim Instructor and Lifeguard

Goldfish Swim School & Goldfish Swim School Franchising
02.2021 - 09.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
  • Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Increased swimmer safety by enforcing pool rules and maintaining vigilant supervision during lessons.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Attentively monitored swimmers to identify distress.

Education

No Degree - Early Childhood Education

Cleveland State University
Cleveland, OH
05-2028

High School Diploma -

Cuyahoga Height High School
4820 E 71st St, Garfield Heights, OH 44125
05-2024

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Flexible and adaptable
  • Multitasking
  • Dependable and responsible

Timeline

Brewista

7 Brew
01.2025 - Current

Florist and Sales Associate

Flowerama
05.2024 - 01.2025

Server

Aladdin's Eatery
09.2022 - 04.2024

Swim Instructor and Lifeguard

Goldfish Swim School & Goldfish Swim School Franchising
02.2021 - 09.2022

No Degree - Early Childhood Education

Cleveland State University

High School Diploma -

Cuyahoga Height High School

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