Summary
Overview
Work History
Education
Skills
Timeline
Generic

Annalisa Harper

Robins AFB,Georgia

Summary

Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory. Compassionate home healthcare professional offering demonstrated success in aligning daily activities with care plans and expediently reporting any client status changes. Promotes formation of habits for sustainable health improvement. In-depth knowledge of behavior redirection strategies. Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.

Overview

6
6
years of professional experience

Work History

Sales Manager

Vanity Clothing
Minot, ME
03.2016 - 10.2016
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
  • Tracked and analyzed key quantitative metrics and business trends relating to clients and partners.
  • Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Provided technical support for customers when needed, answering questions about product features and capabilities.
  • Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth.
  • Tracked monthly sales to generate reports for business development planning.

Sales Representative

Verizon Wireless
Williston, ND
02.2014 - 08.2015
  • Leveraged CRM system to manage sales activities and track sales performance.
  • Answered inquiries from prospective customers regarding features of products and services offered.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Fostered relationships with customers to expand customer base and retain business.
  • Prepared merchandise for purchase or rental.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.

Caregiver

Addus Home Health Care
Libby, MT
01.2014 - 01.2015
  • Assisted with meal planning to meet nutritional plans.
  • Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
  • Monitored clients' activity levels and helped prevent sedentary behavior.
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
  • Followed care plan and directions to administer medications.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Supported bathing, dressing and personal care needs.
  • Partnered with registered nurses and physiotherapists to provide care to patients.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Receptionist

Tlc Engineering
Libby, MT
06.2010 - 08.2012
  • Coordinated company events with venues and advised staff of pertinent details.
  • Maintained client accounts by obtaining, recording and updating personal and financial information.

Education

GED -

Lincoln County Community College
Libby, MT
06-2013

Skills

  • Sales Team Training
  • Sales Planning
  • Strategic Planning
  • Client Relationship Management
  • Sales Tracking
  • Continuous Improvements
  • Patient Companionship
  • Mobility Assistance
  • Incident Reporting
  • Care Plan Adherence
  • Compassionate Client Care
  • Documentation
  • HIPAA Compliance
  • Daily Living Assistance
  • Basic Housekeeping
  • Medication Administration
  • Personal Hygiene Assistance
  • Patient Assessments
  • Records Maintenance
  • Dependable and Responsible
  • Records Management
  • Compassionate Care
  • Patient Care
  • Respectful and Compassionate
  • Complex Problem-Solving
  • Flexible Schedule
  • Dementia Care
  • Case Management
  • Elderly Care
  • Hoyer Lifting Equipment
  • Special Needs Care

Timeline

Sales Manager

Vanity Clothing
03.2016 - 10.2016

Sales Representative

Verizon Wireless
02.2014 - 08.2015

Caregiver

Addus Home Health Care
01.2014 - 01.2015

Receptionist

Tlc Engineering
06.2010 - 08.2012

GED -

Lincoln County Community College
Annalisa Harper