Anna Lisa Lisa Bussell
Okanogan,WA
Summary
Organized and motivated professional with strong time management and organizational skills. Proven ability to adapt and thrive in diverse environments. Committed to contributing to company growth while enhancing personal capabilities.
Overview
24
24
years of professional experience
Work History
Liar’s Cove Resort
Conconully, WA
05.2017 - Current
- Develop training for employees on the new Square application.
- Creating a new reservation process.
- Developing a seasonal budget.
- Managing customer relations.
Instructional Designer Contract
The Training Associates – Edward Jones
St. Louis, MO
04.2016 - 05.2017
- Develop content using Storyline 2 and Articulate
- Collaborate with SMEs for content gathering
- Create and design curriculum maps for Financial Advisors
- Create storyboards and scripts for team use
- Create knowledge checks and assessments
- Visualize multimedia elements for e-learning courses
Instructional Designer
Pacific Netsoft – Republic Services
05.2015 - 07.2016
- Development of instructional materials that are informative, interactive, and consistent with sound adult learning principles
- Collaborate with SMEs for content gathering
- Create and design curriculum maps
- Create storyboards and scripts
- Create knowledge checks and assessments
- Visualize multimedia elements for e-learning courses
- Research and evaluate new and emerging technologies and approaches
- Develop new hire ILT sales onboarding training using Microsoft Publisher, Adobe Acrobat and Tiny PDF
Sr. Manager of Learning and Talent Development
Republic Services
07.2015 - 01.2016
- Manage Subject Matter Experts and team member collaboration
- Manage a team to create and design curriculum maps
- Lead a team to create storyboards and scripts
- Ensure that knowledge checks and assessments are in line with organizational goals
- Visualize and communicate multimedia elements for e-learning courses to staff
- Research and evaluate new and emerging technologies and approaches
- Manage team to developing new hire ILT sales onboarding training using Microsoft Publisher, Adobe Acrobat and Tiny PDF
- Effectively developed new hire eLearning modules using Articulate Storyline InfoPro
- Worked closely with IT to develop user scenarios for Salesforce training
- Work closely with executive staff to align training development with key stakeholders
Trainer/Instructional Designer
The Judge Group
03.2002 - 01.2015
- Deliver training for various software applications, such as Microsoft Office.
- Deliver training for technical training, such as Microsoft Certified System Administrator.
- Develop effective training methods
- Conduct both remote and onsite instructional design
Education
Master’s - Education Technology
Arizona State University
05.2013
Quality Matters Peer Reviewer -
06.2011
BAS - Internet and Web Design
Arizona State University
05.2011
Skills
- Camtasia and Snagit
- Employee training and development
- Curriculum design and eLearning
- Content creation and user experience
- Customer relations and support
- Problem solving and troubleshooting
- Knowledge assessment and evaluation
- Team collaboration and management
- Project management and leadership
- Effective communication skills
- Creative thinking and innovation
- Needs analysis and quality assurance
- Conflict resolution and networking
- Computer proficiency in Microsoft Office
- Telephone etiquette and customer service
- Web development: HTML, CSS, Dreamweaver
Associations
- Commission for the Status of Women
- Quality Matters
- Arizona Give Camp
Timeline
Liar’s Cove Resort
05.2017 - Current
Instructional Designer Contract
The Training Associates – Edward Jones
04.2016 - 05.2017
Sr. Manager of Learning and Talent Development
Republic Services
07.2015 - 01.2016
Instructional Designer
Pacific Netsoft – Republic Services
05.2015 - 07.2016
Trainer/Instructional Designer
The Judge Group
03.2002 - 01.2015
Master’s - Education Technology
Arizona State University
Quality Matters Peer Reviewer -
BAS - Internet and Web Design
Arizona State University