Overview
Work History
Education
Skills
Timeline
Generic

Annalisa Perez

Colorado Springs,CO

Overview

10
10
years of professional experience

Work History

Cosmetic Coordinator

Colorado Dermatology Institute
02.2022 - 04.2024
  • Participated in and completed product knowledge training.
  • Assisted customers with product and services selection and information.
  • Coached cosmetics sales team on promotions and events to increase marketing effectiveness and boost sales of critical merchandise.
  • Maintained accurate inventory and sales records for department.
  • Promoted business' development by building and maintaining relationships with new clients.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.

Medical Receptionist

University of Alabama Medical Center
05.2019 - 12.2021
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.

Front Desk Receptionist

Bear Creek Family Practice
01.2018 - 04.2019
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Collected room deposits, fees, and payments.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Scheduled, coordinated and confirmed appointments and meetings.

Medical Scheduler

Colorado Dermatology Institute
02.2014 - 11.2017
  • -Answer multiple phone lines and schedule patients accordingly -Check in and out patients in a timely manner -Checking referrals and insurances -Trained fellow employees - Insurance verification, deductibles, and confirming appointments. - Documenting patient's information, filing. - Money handling, taking copayments and distributing RX out of office. - Collecting and distributing balances on accounts. - Manage all front desk employees and training new employees. - Programs such as EMR System MD Suites, Microsoft, Excel, and Powerpoint. - Websites used; Navicure, Chase banking, Google, and Facebook.

Education

Associate of Arts -

Technical Trades Institute
Colorado City, CO
11.1989

High School Diploma -

Sierra High School
Colorado City, CO
01.1987

Skills

  • Reception
  • Front Desk
  • Front Office
  • Customer Service
  • Greet
  • Officemate
  • Quickbooks

Timeline

Cosmetic Coordinator

Colorado Dermatology Institute
02.2022 - 04.2024

Medical Receptionist

University of Alabama Medical Center
05.2019 - 12.2021

Front Desk Receptionist

Bear Creek Family Practice
01.2018 - 04.2019

Medical Scheduler

Colorado Dermatology Institute
02.2014 - 11.2017

Associate of Arts -

Technical Trades Institute

High School Diploma -

Sierra High School

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Annalisa Perez