Participated in and completed product knowledge training.
Assisted customers with product and services selection and information.
Coached cosmetics sales team on promotions and events to increase marketing effectiveness and boost sales of critical merchandise.
Maintained accurate inventory and sales records for department.
Promoted business' development by building and maintaining relationships with new clients.
Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Examined incoming inventory, merchandised shelves and prevented shrinkage.
Medical Receptionist
University of Alabama Medical Center
05.2019 - 12.2021
Adhered to strict HIPAA guidelines to protect patient privacy.
Transcribed phone messages and relayed to appropriate personnel.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Managed multi-line phone system and pleasantly greeted patients.
Checked patient insurance, demographic, and health history to keep information current.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Front Desk Receptionist
Bear Creek Family Practice
01.2018 - 04.2019
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Collected room deposits, fees, and payments.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained confidentiality of sensitive data to protect customer and business information.
Scheduled, coordinated and confirmed appointments and meetings.
Medical Scheduler
Colorado Dermatology Institute
02.2014 - 11.2017
-Answer multiple phone lines and schedule patients accordingly -Check in and out patients in a timely manner -Checking referrals and insurances -Trained fellow employees - Insurance verification, deductibles, and confirming appointments. - Documenting patient's information, filing. - Money handling, taking copayments and distributing RX out of office. - Collecting and distributing balances on accounts. - Manage all front desk employees and training new employees. - Programs such as EMR System MD Suites, Microsoft, Excel, and Powerpoint. - Websites used; Navicure, Chase banking, Google, and Facebook.
Medical Assistant at Cara Mia Medical Day Spa & Dermatology Associates of ColoradoMedical Assistant at Cara Mia Medical Day Spa & Dermatology Associates of Colorado