Annalisa Santos
Deltona,Florida
Summary
Bookkeeper/Administrator with 30 years of experience working closely with accounting team to create and analyze financial reports. Polished in bank reconciliation, financial statement preparation and billing dispute resolution. Careful, fast-learning worker dedicated to accuracy. Highly-motivated employee with desire to take on new challenges. Strong work ethics, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
23
23
years of professional experience
Work History
Financial Manager
Stetson Baptist Christian School
DeLand, FL
07.2022 - Current
- Increased financial efficiency by streamlining budget processes and implementing cost-saving measures.
- Developed and maintained financial models for forecasting, enabling more accurate predictions of future revenue and expenses.
- Enhanced financial reporting accuracy through regular audits and reconciliations, leading to improved decision-making capabilities.
- Managed team of financial analysts, resulting in increased productivity and better performance metrics.
- Improved cash flow management through timely invoicing, collections, and payment processing.
- Ensured compliance with tax regulations by maintaining organized records and submitting accurate filings on time.
- Reduced discrepancies in financial records by conducting thorough audits and addressing any irregularities found.
- Protected company assets by establishing strong internal controls and monitoring adherence to policies.
- Managed payroll operations effectively, ensuring timely payments to employees while also minimizing errors in calculations or deductions.
- Increased efficiency of accounts payable processes by negotiating favorable payment terms with vendors and streamlining invoice approval procedures.
- Enhanced office productivity by managing incoming calls, emails, and appointments for staff members.
- Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
- Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
- Improved communication between departments through effective scheduling and coordination of meetings.
- Maintained professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces.
- Managed banking reconciliations and monthly balance sheet statements.
- Managed journal entries, collection efforts, reconciliations, and payroll processing.
- Generated monthly and quarterly financial statements for board review.
- Managed team of 25 finance and operations professionals, with day-to-day responsibility for contracting, order processing, forecasting, budgeting, reporting and analysis
- Managed $1.5 million annual budget that grew 25% in 1 year
- Controlled $2.5 million annual budget
- Managed 36 team members across 4 offices
- Developed and implemented client payment requirements
- Analyzed established fiscal parameters and organizational needs to develop approved annual budget
- Supported organizational expansion, establishing systems and strategies for onboarding and accommodation of new employees
Staff Accountant
Acorn Stairlifts, Inc.
Orlando, FL
04.2022 - 07.2023
- Enhanced internal controls through regular audits and reviews, identifying areas for improvement.
- Reduced month-end closing time by optimizing reconciliation procedures and improving communication among team members.
- Increased accuracy of financial statements through diligent attention to detail and thorough review processes.
- Prepared timely and accurate tax filings, ensuring compliance with federal, state, and local regulations.
- Supported management decision-making by providing detailed financial analysis and recommendations backed by data-driven insights.
- Increased client satisfaction by consistently delivering high-quality account management services.
- Developed strong client relationships, resulting in higher rate of repeat business.
- Mentored junior account managers, contributing to their professional growth and success.
- Provided support during audits by gathering requested documentation and answering questions from external auditors.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Matched purchase orders with invoices and recorded necessary information.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Managed over 50 customer calls per day
Bookkeeper/Administrative Office Manager
Acuworx, USA
Hockley, TX
07.2015 - 03.2019
- Managed multiple accounts simultaneously, ensuring accurate data input and timely processing of payroll for each client.
- Collaborated with Human Resources to ensure compliance with federal, state, and local tax laws and regulations in payroll processing.
- Maintained up-to-date knowledge on industry trends and changes in tax laws to provide accurate advice to clients regarding their payroll needs.
- Reconciled payroll accounts regularly, identifying discrepancies and taking corrective action to ensure balanced financial records.
- Conducted regular reviews of aged accounts receivable reports, ensuring timely follow-up on past due balances.
- Facilitated smooth month-end closing procedures by completing all required tasks accurately and ahead of schedule.
- Optimized cash flow management by regularly analyzing outstanding payables and receivables balances to prioritize payments accordingly.
- Maintained organized filing system for financial records, enabling easy access during audits or other review processes.
- Coordinated efforts with IT department to troubleshoot and resolve any software or system issues impacting accounts payable and receivable functions.
- Maintained records by imaging invoices, debits, and credits.
- Matched purchase orders with invoices and recorded necessary information.
- Reduced time spent on month-end closing activities by automating data imports and exports between accounting systems.
- Supported audit preparation and compliance efforts, ensuring accurate documentation of financial transactions.
- Improved interdepartmental communication by providing clear explanations of complex accounting concepts to non-financial staff members.
- Collaborated with cross-functional teams to address accounting issues, resulting in improved resolution times for discrepancies.
Bookkeeper/Administrative Manager
Contractor's Source, Inc
Hockley, TX
06.2011 - 07.2015
- Managed payroll processing, ensuring employees were accurately compensated in timely manner each pay period.
- Maintained up-to-date knowledge of accounting regulations, applying best practices when executing daily bookkeeping tasks.
- Strengthened credit control procedures by conducting thorough reviews of customer credit applications and diligently monitoring outstanding balances.
- Supported company growth by efficiently managing increasing volume of financial transactions and maintaining organized records.
- Maintained and processed invoices, deposits, and money logs.
- Implemented more efficient filing system for financial documents, improving accessibility and organization.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Reconciled and corrected issues with financial records.
- Posted daily receipts and payments in accordance with corporate protocols.
- Established QuickBooks accounting system to reflect accurate financial records.
- Reported financial data and updated financial records in ledgers and journals.
- Completed tax forms in compliance with legal regulations.
- Managed vendor relationships and negotiated contracts to obtain best prices and value for money.
- Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Maintained account accuracy by reviewing and reconciling checks monthly.
Bookkeeper/Office Manager
Piccini Industries, Ltd.
Orangeburg, NY
05.2001 - 06.2011
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Improved employee retention rates by fostering positive work environment and providing growth opportunities through training programs.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Assisted in recruitment process, conducting interviews and onboarding new employees to promote seamless integration into team dynamic.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Served as liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Organized travel arrangements for executives by researching cost-effective options while accommodating individual preferences.
- Optimized workspace usage by reorganizing floor plans according to team needs and office layout constraints.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
- Reduced payment discrepancies through meticulous reconciliation of invoices with purchase orders and contracts.
- Ensured timely payments by monitoring accounts payable status and maintaining accurate records.
- Managed cash flow effectively, ensuring all company liabilities were met in timely manner and surplus funds were invested wisely.
- Established strong relationships with banking partners to facilitate access to various financial services and secure favorable lending terms for organization.
- Maintained accurate records of fixed assets, including acquisition costs, depreciation schedules, and current values for insurance purposes.
- Handled day-to-day accounting processes to drive financial accuracy.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Gathered financial information, prepared documents, and closed books.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
- Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
- Prepared and filed tax forms to meet needs of customers.
- Provided journal entries and performed accounting on accrual basis.
- Tracked funds, prepared deposits and reconciled accounts.
- Maintained integrity of general ledger and chart of accounts.
Education
Associate of Applied Science - Business Accounting
Rockland Community College
Suffern, NY05.2009
Certificate - Business Administration
Eastwick College
Ramsey, NJ08.2004
Skills
- Budgeting and Financial Management
- Exceptionally Organized
- QuickBooks, Sage, Word, Excel
- Accounting Management
- Customer Relationship Development
- Highly Detail-Oriented
- Human Resources
- Invoicing
- Account Receivable and Payable
- GAAP Understanding
- Payroll Administration
- General Ledger
- Bank Reconciliation
- Nonprofit Financial Management
- Filing
- Answering incoming calls
- Schedule Coordination
- Customer Service
- Employee Scheduling
Languages
French
Native or Bilingual
Italian
Native or Bilingual
Timeline
Financial Manager
Stetson Baptist Christian School
07.2022 - Current
Staff Accountant
Acorn Stairlifts, Inc.
04.2022 - 07.2023
Bookkeeper/Administrative Office Manager
Acuworx, USA
07.2015 - 03.2019
Bookkeeper/Administrative Manager
Contractor's Source, Inc
06.2011 - 07.2015
Bookkeeper/Office Manager
Piccini Industries, Ltd.
05.2001 - 06.2011
Associate of Applied Science - Business Accounting
Rockland Community College
Certificate - Business Administration
Eastwick College