Summary
Overview
Work History
Education
Skills
Timeline
Generic

Annalise Cavett

Bonneau,SC

Summary

Dynamic administrative professional with a proven track record at ES-Integrated, excelling in customer service and record-keeping. Skilled in Microsoft Excel and effective communication, I enhanced office efficiency and streamlined processes, ensuring confidentiality and fostering strong team collaboration. Committed to delivering exceptional support and optimizing operations for improved outcomes.

Overview

8
8
years of professional experience

Work History

Administrative Assistant

ES-Integrated
01.2023 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.

Dental Insurance Coordinator

Shelbourne & Associates
02.2022 - 12.2022
  • Negotiated pre-authorizations for necessary dental procedures, securing coverage for vital treatments otherwise not covered.
  • Assisted patients in understanding their dental insurance benefits, coverage limits, and out-of-pocket expenses.
  • Supported patients throughout the treatment process by answering questions about their financial responsibility concerning deductibles, copayments, or coinsurance amounts.
  • Collaborated with dentists to create treatment plans that optimize available insurance benefits without compromising quality of care.
  • Educated dental team members on insurance policies and procedures to promote a cohesive office environment focused on quality patient care.
  • Reduced billing errors by consistently verifying insurance eligibility prior to service delivery.
  • Maintained accurate records of patient treatments, billing information, and insurance details to ensure seamless communication between patients, providers, and insurers.
  • Streamlined claim submission process for faster reimbursement and reduced claim denials.
  • Improved patient satisfaction by efficiently managing dental insurance claims and coordinating with providers.
  • Filed and tracked insurance claims and communicated claims status to patients.
  • Referenced monthly aging reports to follow up on unpaid claims and obtain maximum reimbursement.

Ticket Booth Handler

RGW LLC
08.2021 - 02.2022
  • Worked effectively in fast-paced environments.
  • Filled out tickets for dump truck drivers and kept up with the load amounts throughout the day
  • Handled checks and cash

House Keeper

MRCC Cleaning
03.2017 - 08.2021
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.

Education

Associates in Business - Accounting

Strayer University
Charleston, SC
12-2029

Accounting And Finance

Timberland High School
Saint Stephen, SC
06-2021

Skills

  • Financial analysis
  • Microsoft Excel
  • Data entry
  • Customer service
  • Record-keeping
  • Office management
  • Attention to detail
  • Effective communication
  • Team collaboration
  • Computer skills
  • Office administration
  • Administrative support
  • Microsoft Word
  • Time management
  • File organization
  • Microsoft outlook
  • Filing
  • Critical thinking
  • Strong problem solver
  • Scheduling
  • Documentation and recordkeeping

Timeline

Administrative Assistant

ES-Integrated
01.2023 - Current

Dental Insurance Coordinator

Shelbourne & Associates
02.2022 - 12.2022

Ticket Booth Handler

RGW LLC
08.2021 - 02.2022

House Keeper

MRCC Cleaning
03.2017 - 08.2021

Associates in Business - Accounting

Strayer University

Accounting And Finance

Timberland High School
Annalise Cavett