Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Annalise Modafferi

Miami,FL

Summary

Dynamic Sophomore Marketing Major with hands on experience in digital marketing and exceptional customer service, looking to expand beyond social media centered marketing. Well versed in traditional marketing, due to excellent performance in previous and current marketing/ business centered classes and independent work. Excelled in content development, data based marketing strategies, and out of the box creativity. Skilled In Canva and Microsoft applications, crafting compelling content and supporting overall marketing objectives.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Marketing and Social Media Team Member

Sea Turtle Oversight Protection
12.2024 - Current
  • Stayed up to date on current trends within the industry, for maximum relevancy.
  • Boosted brand visibility by creating and publishing engaging social media content across multiple platforms.
  • Used features such as Instagram Stories to increase engagement levels with followers actively participating in brand conversations.
  • Increased engagement with designed visual assets and compelling captions.
  • Collaborated with team members to develop creative campaigns.
  • Maintained company's social media presence by posting messages, answering posts, and monitoring responses.

Customer Service Staff

Publix Grocery Store
09.2022 - Current
  • Enhanced customer satisfaction by addressing concerns and providing effective solutions.
  • Responded to customer requests for products, services, and information.
  • Collaborated with team members to improve overall service quality through shared knowledge.
  • Handled transactions by accurately processing payments, returns, exchanges, or other account adjustments.
  • Delivered premier customer service to every customer by creating welcoming, positive experiences.

Education

Associate of Arts - Marketing

Broward College
Fort Lauderdale, FL
05-2025

Skills

  • Content scheduling
  • Visual storytelling
  • Video editing
  • Professionalism
  • Content development
  • Digital marketing
  • Marketing tools
  • Customer Service
  • Canva
  • All Microsoft Applications

Certification

Microsoft Word

Interests

Economics

Data and Analytics

Volunteer work

Event Planning

Video editing

Writing


Timeline

Marketing and Social Media Team Member

Sea Turtle Oversight Protection
12.2024 - Current

Customer Service Staff

Publix Grocery Store
09.2022 - Current

Microsoft Word

Associate of Arts - Marketing

Broward College
Annalise Modafferi