Annalise Sparkuhl-Burke
Eagle Mountain,UT
Summary
Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.
Overview
16
16
years of professional experience
Work History
Store Manager
Holiday Oil Co
05.2020 - Current
- Keep inventories accurate with daily cycle counts and regular audits to identify and resolve variances. Kept store loss under .333%
- Refine staffing schedules based on sales patterns, ensuring adequate coverage during peak hours without excess labor costs. On Average, keep labor at a positive of 10 hours per month.
- Provide excellent customer service, promoting membership loyalty and increasing customer satisfaction rates for 700-1000 customers a day.
- Handle sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintain accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Maintain pleasant working relationships with 12 different vendors.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Facilitate smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
Office Clerk
Security National Life
09.2014 - 11.2018
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information, on average, helping 75 customers daily.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Processed and filed paperwork for over 100 policies per day.
- Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.
- Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes.
- Input data into spreadsheets and databases.
Jail Clerk
Salt Lake County Sheriff
01.2012 - 09.2014
- Safeguarded sensitive information through proper handling of confidential correspondence according to company policies.
- Managed high-volume data processing tasks, ensuring timely completion of projects without compromising on quality.
- Enhanced customer satisfaction by efficiently handling incoming calls and addressing inquiries.
- Processed and organized incoming mail for distribution to appropriate departments.
Administrative Assistant
Cold Tech Refrigeration
01.2009 - 12.2011
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Executed billing tasks and recorded information in company databases.
- Verified timekeeping records and handled any discrepancies with employees.
- Assisted new hires with completing required forms for accurate setup in the payroll system from their first day onward.
Education
Bachelor of Business Management - Business Administration And Management
Brigham Young University - Idaho
Rexburg, Idaho01-2027
Associates of Science -
Salt Lake Community College
Salt Lake, Utah12.2020
Skills
- Multitasking and organization
- Customer service management
- Office management
- Scheduling and calendar management
- Inventory control
- Human resources
- Conflict management
- Workflow optimization
- Billing
- Administrative support
- Payroll processing
- Retail inventory management
- Cash management
- Store merchandising
- Friendly and positive
Timeline
Store Manager
Holiday Oil Co
05.2020 - Current
Office Clerk
Security National Life
09.2014 - 11.2018
Jail Clerk
Salt Lake County Sheriff
01.2012 - 09.2014
Administrative Assistant
Cold Tech Refrigeration
01.2009 - 12.2011
Associates of Science -
Salt Lake Community College
Bachelor of Business Management - Business Administration And Management
Brigham Young University - Idaho
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