Anna Lissa Navarro
Manteca,CA
Summary
Dedicated Healthcare Professional brings 10+ year background working in a medical office setting and visiting patients in-home and conducting physical assessments by checking vitals and assisting with Telehealth. Assist with referrals/resources stated by health plan given by physician plan. Polite and courteous professional with in-depth knowledge of CPR and first aid. Committed to collaborating with physicians and families to provide quality patient care.
Overview
8
8
years of professional experience
Work History
Care At Home Specialist
Sharp Rees-Stealy
San Diego, CA
07.2015 - 01.2016
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assists Case Mangers with assigned patient follow-up activities, achieving outreach interval interval targets per department guidelines.
- Schedules appointments in a broad range of situations, arranges related resources, and confirms participants.
- Generates assigned reports, ensures readiness of all documents and timeliness of information.
- Works closely with leadership to launch new projects relating to population health, patient outreach, patient engagement, collaboration with outside departments and telehealth activities.
- Performing Phlebotomy and correctly label all specimens and ensure correct ordering requisitions is sent to the lab.
- Proficient in the use of computer applications i.e. Word, Excel and PowerPoint.
- Composes correspondence, memos, presentations, flyers, charts and other documents as directed.
- Assist patients and their families with insurance information/authorizations especially concerning DME, Hospice, and medications.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
Medical Assistant
Sharp Rees-Stealy Medical Group
San Diego, CA
04.2012 - 07.2015
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Administers medication safely and accurately per guidelines and written order. Ensures verification by licensed person and documentation of all medications administered including two (2) patient identifier verification. No medication errors.
- Listens to patients, collects pertinent information, recognized the urgency of the patient's problem and routes to physicians. Returns phone calls according to physician instruction. May schedule patient appointments.
Medical Assistant
Institute For Specialized Medicine
Del Mar, CA
02.2008 - 02.2012
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures and care plan instructions.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Tested and recorded blood glucose levels.
- Verified appropriate lab couriers picked up collected lab specimens.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Ordered and prepared reagents and supplies.
- Perform Phlebotomy and process specimens for lab work order by physician.
- Perform Laboratory Tests such as CBC, CMP, Iron, and Ferritin Levels.
Education
San Diego Miramar College
San Diego, CABachelor of Science - Healthcare Administration
University of Phoenix
San Diego05.2014
Certification - Medical Assistant
UEI College
San Diego, CA06.2007
High School Diploma -
Mira Mesa High School
San Diego, CA06.2005
Skills
- Vitals Monitoring and Documentation
- Family Support and Instruction
- Phlebotomy
- Care Plan Adherence
- Report Generation
- Computer applications
- Facilitates inter-departmental cooperation and teamwork
Personal Life
- Mother of 2 (a Boy and a Girl).
- Cooking/Baking
- Played Volleyball and Badminton in High School
- Love outdoor activities; especially Snowboarding.
Timeline
Care At Home Specialist
Sharp Rees-Stealy
07.2015 - 01.2016
Medical Assistant
Sharp Rees-Stealy Medical Group
04.2012 - 07.2015
Medical Assistant
Institute For Specialized Medicine
02.2008 - 02.2012
San Diego Miramar College
Bachelor of Science - Healthcare Administration
University of Phoenix
Certification - Medical Assistant
UEI College
High School Diploma -
Mira Mesa High School
Similar Profiles
Danielle GastonDanielle Gaston
Licensed Vocational Nurse at Sharp Rees-Stealy PediatricsLicensed Vocational Nurse at Sharp Rees-Stealy Pediatrics
Vanessa GarciaVanessa Garcia
Ophthalmic Technician at Sharp Rees-Stealy Medical GroupOphthalmic Technician at Sharp Rees-Stealy Medical Group
CLAUDIA SANTILLANCLAUDIA SANTILLAN
Medical Assistant at Sharp Rees StealyMedical Assistant at Sharp Rees Stealy
Ruth MorenoRuth Moreno
Pharmacy Technician at Sharp Rees-StealyPharmacy Technician at Sharp Rees-Stealy
Mandeep KaurMandeep Kaur
Utilization Management Coordinator at Kaiser PermanenteUtilization Management Coordinator at Kaiser Permanente