Anna Luisa Cheney
Wixom,Michigan
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. 26 years of experience Microsoft Office, Excel, Mainframe (AFS) Systems. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
26
26
years of professional experience
Work History
Institutional Trust Senior Analyst
Comerica Bank
11.2022 - 02.2024
- As Institutional Trust Senior Analyst I am responsible for providing day-to-day support for our Institutional Trust Clients including Insurance Companies (domestic and offshore), Non-Profit, Taft Hartley, Municipalities, or Corporate Benefit Accounts
- In this role I support three to four Relationship Managers by being the primary contact, ensuring all client needs are being met, and assisting with all client onboarding/offboarding tasks
- In addition, I work closely with the Middle office teams to ensure client inquiries are being escalated appropriately until the issue is closed
- Manage client relationships which have been assigned by maintaining account profiles, developing, and maintaining client specific procedures, and documenting unique account processing requirements
- Monitor account balances/activity and initiate actions such as fund and trade orders, contributions and disbursements and required reporting to ensure accounts are in full compliance with established standards to reduce financial and reputational risk to client and bank
- Verify input for accuracy when processing transactions in an assigned account
- When approving a transaction, verify data input to the accounting system with the client directive
- Proactively resolves inaccuracies (seeking guidance if necessary) to minimize financial impact and reputational risk to the client and bank
- Communicate with clients, and third-party providers such as consultants, auditors, actuaries, investment managers and various internal departments to ensure that all account activity is posted in a timely and accurate manner
- Monitor and process incoming directives and log them into the appropriate database
- Review daily to ensure requested transactions are processed accurately and within established deadlines
- Complete projects and special requests by the stated deadline
- Research, resolve and document all exception situations requesting guidance when necessary to increase knowledge
- Complete all assigned annual account reviews and provide required documentation for annual relationship reviews to the assigned Relationship Manager.
Syndicated Loan Administrator
Comerica Bank
01.2018 - 11.2022
- Ensures compliance with established service objectives in accordance with procedures, corporate policies, legal guidelines, credit and lending policies
- Validate and enters into the Deals System the required data that is included in the RECAP from various internal and external sources
- Interacts and consults with peers, loan closers
- Communicate verbally or in writing, with credit support, loan closers to collect, validate and enter, into the Deals system the required information to document, board and provide accurate reporting on Commercial/Consumer loans
- Maintains relationships and effectively encourages collaboration to provide quality customer service working diligently to meet internal and external deadlines
- Develops knowledge and understanding of support and loan documents required for the borrowing entity, collateral type and loan to contain in the credit approval for various Commercial and Consumer loans.
Data Validation Analyst
Comerica Bank
07.2015 - 01.2018
- Ensures compliance with established service objectives in accordance with procedures, corporate policies, legal guidelines, credit and lending policies
- Validate and enter into the Deals System the required data that is included in the RECAP from various internal and external sources
- Interacts and consults with peers, loan closers
- Communicate verbally or in writing, with credit support, loan closers to collect, validate and enter, into the Deals system the required information to document, board and provide accurate reporting on Commercial/Consumer loans
- Maintains relationships and effectively encourages collaboration to provide quality customer service working diligently to meet internal and external deadlines
- Develops knowledge and understanding of support and loan documents required for the borrowing entity, collateral type and loan to contain in the credit approval for various Commercial and Consumer loans
- Understands and maintains knowledge of legal and regulatory issues and overall efficiency are met.
Funds Control Specialist
Comerica Bank
01.2004 - 07.2015
- Reconciliation of Commercial Loan accounts for Michigan, Texas and California and Deals account, pars820 reports
- Reconcile and/or balance Internal DDA and General Ledger accounts to corresponding applications
- Utilized various mainframe systems and reports to identify differences that may have caused accounting discrepancies
- AFS
- Effectively communicated with all interests and authority levels
- Maintained and updated all policies and procedures associated with Commercial Loans
- Identify and research un-reconciled items or out of balance conditions
- Identify a path of resolution for out of balance conditions and make necessary clearing entries
- Escalate unusual activity to management
- Participate on project teams affecting Funds Control accounts or processes
- Prepare reporting with supporting documentation.
Syndicated & Participations Analyst
Comerica Bank
01.2001 - 01.2004
- Process loan requests and pay downs on multi-bank deals agented by Comerica
- Work directly with the loan officers to handle any issues or problems which arise such as break-funding, over-formula issues, multi-currency calculations, etc
- Build spreadsheet files for each borrower to correctly track and bill for interest and fee accruals
- Monitor AFS system accruals to make sure our spreadsheet and AFS accruals (for borrowers and participating investors) are in agreement
- Ensure unused fees are computed correctly by monitoring Letter of Credit activity
- On a monthly and quarterly basis
- Track customers with sliding pricing levels which are based on percentages of outstanding
- Prepare billings for borrowers and notifications for participants outlining payments of principal, interest and fees for the period
- Track and report fee collections on a monthly basis for internal reporting purposes
- Address problem inquiries from loan groups, CLO, participant investors, and borrowers on a timely basis
- Verified the availability of funds on customers’ line of credit and communicated with contact agents to address discrepancies
- Responsible for the maintenances of customer accounts in Michigan, Texas, California, and Florida.
Lending Assistant
Comerica Bank
01.1998 - 01.2001
- Assist lending officers with the administration and development of commercial banking relationships including daily interface with customers, other financial institutions and internal departments
- Provide customers with a central information point for inquiries regarding transactions, account status and operational issues
- Act as a liaison between customers and lending officers to facilitate account servicing
- Research and coordinate resolution of routine account problems related to overdrafts, returned items, stop payments, etc
- Provide basic secretarial support and coordinate reporting, report distribution and file management for lending officers
- Deal with complex customers (large to multinational corporations, participations, syndications, etc.) and/or train and assist the other Lending Assistants and overseeing the workflow
- Work with foreign currency loans, foreign wires, and the foreign exchange area
- Executed balance transfers, resolution of differences, as well as investments
- Communicated effectively with customer base in Mexico-requiring fluency in both English and Spanish.
Education
Associate of Arts - Accounting
Oakland Community College
Farmington Hills, MI09.2003
Skills
- Client management
- Client Relationship Management
- Data Analysis
- Performance monitoring
- Business Acumen
- Analytical Thinking
- MS Excel
- Account Reconciliation
- Data Research and Validation
- Process enhancement
- Issue Identification
- Finance
- Data Processing
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Institutional Trust Senior Analyst
Comerica Bank
11.2022 - 02.2024
Syndicated Loan Administrator
Comerica Bank
01.2018 - 11.2022
Data Validation Analyst
Comerica Bank
07.2015 - 01.2018
Funds Control Specialist
Comerica Bank
01.2004 - 07.2015
Syndicated & Participations Analyst
Comerica Bank
01.2001 - 01.2004
Lending Assistant
Comerica Bank
01.1998 - 01.2001
Associate of Arts - Accounting
Oakland Community College
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