Annalyn Cowan
Holton
Summary
Dedicated professional with a proven track record in special education and customer service, notably at Holton USD 336. Excelled in IEP compliance and fostering cooperative relationships, enhancing student learning outcomes and team efficiency. Demonstrates exceptional complaint resolution skills and a professional telephone demeanor, ensuring high levels of customer satisfaction.
Overview
3
3
years of professional experience
Work History
Special Education Para
Holton USD 336
08.2024 - Current
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Monitored student classroom and outdoors activities to promote student safety.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
Team Member
Taco Bell
09.2023 - 12.2023
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong cooperative relationships with coworkers and managers.
- Trained new team members by relaying information on company procedures and safety requirements.
Customer Service Associate
Walmart
10.2021 - 06.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled billing and payment issues by following guidelines and resolving disputes.
Education
High School Diploma -
Royal Valley High School
Hoyt Kansas05-2023
Skills
- IEP compliance
- Skills strategies
- Special needs
- IEP goals
- Complaint resolution
- Scheduling
- Refunds processing
- Money handling
- Professional telephone demeanor
Timeline
Special Education Para
Holton USD 336
08.2024 - Current
Team Member
Taco Bell
09.2023 - 12.2023
Customer Service Associate
Walmart
10.2021 - 06.2023
High School Diploma -
Royal Valley High School
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