Annalyse Cortez
San Diego,CA
Summary
Dynamic and detail-oriented professional seeking a position in the restaurant industry to leverage strong communication skills, organizational abilities, and a genuine passion for hospitality and customer service. Recognized for maintaining composure and efficiency in fast-paced environments, adept at managing tasks with precision while contributing to overall team success. Committed to crafting a welcoming and memorable dining experience that aligns with restaurant standards, ensuring smooth and efficient operations. Eager to bring enthusiasm and a proactive approach to enhance guest satisfaction and support team objectives.
Overview
6
6
years of professional experience
Work History
Server
Dockside
07.2025 - Current
- Delivered friendly, attentive customer service by taking accurate orders, running food promptly, and ensuring every meal meets guest expectations
- Maintained a clean, organized dining area and service stations to uphold restaurant standards and provide a welcoming atmosphere
- Monitored and restocked supplies throughout shifts to support smooth operations and consistent service quality
Administrative Assistant
Savior Plumbing
08.2019 - 07.2025
- Delivered comprehensive administrative support to office leadership, including managers and business owners.
- Responded promptly and professionally to incoming phone calls and emails, ensuring effective communication.
- Served as the primary point of contact for vendors, subcontractors, and city representatives, coordinating quotes for potential projects.
- Prepared and processed city permit forms in compliance with municipal requirements.
- Managed clerical and office tasks such as organizing filing systems, performing data entry, drafting documents, photocopying, and maintaining office supplies.
Front Desk Agent
Catamaran Resort Hotel and Spa
01.2025 - 05.2025
- Warmly greeted guests upon arrival, creating a friendly and welcoming first impression that set the tone for a positive guest experience
- Handled check-ins and check-outs, and guest inquiries with kindness, patience, and professionalism, and consistently resolved concerns to ensure high levels of guest satisfaction
- Collaborated with housekeeping and management teams to accommodate special requests and maintain a guest-centered environment focused on care, respect, and hospitality
Food Runner
Montecito Country Club
08.2023 - 04.2024
- Delivered food and beverages promptly to enhance guest satisfaction.
- Collaborated with kitchen staff to streamline order accuracy and efficiency.
- Maintained cleanliness and organization of dining areas for optimal guest experience.
- Assisted in training new staff on service standards and operational protocols.
Education
High School -
Heritage High School
06.2021
Community College - undefined
San Diego Community College
11.2025
Skills
- Trained as a server, barback, host, food runner, and busser
- Maintains a positive, professional attitude while delivering exceptional customer service in high-pressure environments
- Energetic and team-oriented, fostering open communication, collaboration, and the exchange of constructive feedback
- Compassionate and community-focused, dedicated to assisting others with empathy, care, and professionalism
- Highly skilled in time management, consistently completing tasks accurately and efficiently within strict deadlines
- Have an RBS certification and Food Handlers certifications
Timeline
Server
Dockside
07.2025 - Current
Front Desk Agent
Catamaran Resort Hotel and Spa
01.2025 - 05.2025
Food Runner
Montecito Country Club
08.2023 - 04.2024
Administrative Assistant
Savior Plumbing
08.2019 - 07.2025
Community College - undefined
San Diego Community College
High School -
Heritage High School