Dynamic and dedicated server with exceptional customer service skills honed at Bridgewater Retirement Community. Expert in order delivery practices and food safety, I consistently optimized dining crew workflow while fostering warm relationships with residents. Committed to maintaining high standards of hygiene and ensuring a positive dining experience for all guests.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Bridgewater Retirement Community
05.2023 - Current
Bussed and reset tables to keep dining room and work areas clean.
Explained menu items and suggested appropriate options for food allergy concerns.
Cultivated warm relationships with residents.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Served food and beverages promptly with focused attention to customer needs.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Processed orders and sent to kitchen employees for preparation.
Supervised dining table set-up to prepare for diversity of event types, following strict service standards.