ANNALYSE DEVALL

Partner with leadership to design and evaluate grant-funded programs, driving improvements in healthcare service delivery and ensuring regulatory compliance. Lead data analysis and KPI assessments to identify operational inefficiencies, implementing enhancements in EHR system optimization and workflow processes. Oversee invoicing, contract submissions, and proposal management with precision, improving cash flow and boosting stakeholder satisfaction. Introduce innovative solutions to optimize program efficiency, including integrating electronic health records for enhanced patient management and treatment coordination. Serve as a key liaison between management and staff, leading initiatives to improve workplace safety, facility maintenance, and inventory control processes.

• Onboarded and trained new staff, including 3 LPCs and 6 Peer Support Specialists, strengthening team performance.
• Enhanced EHR system functionality, supporting increased operational efficiency and improved reporting capabilities.
• Developed a comprehensive EHR workflow and training manual, reducing onboarding time and boosting productivity.
• Secured essential MOUs and partnerships to facilitate the renovation of a residential facility for women with dependent children
• Act as the program's Safety Committee Representative, scheduling and conducting quarterly safety inspections and emergency drills
• Manage and lead the program's Medicaid Application Center and Harm Reduction Hub

Collaborated closely with Medical Director and Lead RN to refine cross-functional workflows, resulting in enhanced operational efficiency for the Ambulatory Detox program. Managed comprehensive case support for priority populations, upholding stringent legal and ethical standards through detailed clinical documentation and electronic health record (EHR) management. Ensured accurate maintenance of client records, fostering interdisciplinary collaboration for smooth client transitions to treatment providers. Conducted needs assessments and coordinated treatment referrals, bolstering community resource networks. Audited processes and implemented corrective actions, upholding industry compliance.

• Spearheaded the integration of new software systems, improving data tracking, reporting, and streamlining case management operations.
• Increased Ambulatory Detox program accessibility and enrollment by optimizing communication and workflow processes.
• Honored as Staff Member of the Year for Fiscal Year 2021, recognized for exemplary leadership and commitment to the mission of supporting recovery.
• Enhanced grant reporting outcomes through comprehensive case management and meticulous adherence to standards in documentation and EHR reviews.
• Developed and established interagency policies and procedures, contributing to creation of a pivotal role within organization.

Optimized Medicaid enrollment processes at two Federally Qualified Health Centers, ensuring adherence to state standards and enhancing revenue sustainability. Streamlined application completion and processing, implementing operational improvements for efficient enrollment management. Spearheaded strategic community outreach initiatives to elevate program visibility and bolster enrollment figures. Crafted compelling promotional content and leveraged social media platforms for targeted campaigns, amplifying stakeholder and community engagement.

Managed client caseloads diligently, delivering precise insurance assistance and maintaining robust client relations.

• Pioneered the establishment of an in-house Medicaid Application Center, expanding service capacity and client reach.
• Drove a significant increase in awareness and revenue through the organization and execution of outreach events and creative marketing strategies.
• Designed and instituted new interagency policies and procedures, strengthening organizational structure and process efficiency.
• Delivered comprehensive administrative support, streamlining scheduling and insurance verification processes.

Expedited electronic health records migration for a Federally Qualified Health Center, successfully concluding the project well before the deadline. Ensured meticulous accuracy in billing and claims submissions, utilizing ICD-10 and CPT codes to optimize reimbursement rates. Managed a high volume of data entry with precision in a dynamic environment. Supported the Fiscal team in achieving critical project milestones on time. Maintained strict compliance with HIPAA standards for patient and billing records. Coordinated multiple projects simultaneously, adhering to stringent deadlines and budgetary limitations. Conducted thorough document reviews to verify client information accuracy, leveraging analytical skills to evaluate insurance claims efficiently.

• Completed EHR data migration for an FQHC, finishing 5 months ahead of schedule.
• Enhanced reimbursement rates through meticulous billing and claims submissions using ICD-10 and CPT codes.
• Supported Fiscal team in meeting project deadlines, contributing to the team's success.
• Reviewed insurance and claims documents to verify required information and secure any missing data for settlements.