Summary
Overview
Work History
Education
Skills
Timeline
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Anna M Bryant

Albuquerque,NM

Summary

Experienced professional with extensive cash handling experience, excelling in numeric accuracy and customer service. Proven track record in training staff and optimizing operations, ensuring financial integrity and fostering teamwork. Recognized for enhancing efficiency and maintaining meticulous records, contributing to a harmonious work environment.

Overview

49
49
years of professional experience

Work History

Cash Office Associate, Cashier

Sandia Resort and Casino
09.2014 - 06.2025
  • Processed cash transactions accurately and efficiently during daily operations.
  • Maintained organized cash drawers to ensure prompt access and accountability.
  • Assisted in balancing cash registers at the end of shifts for financial accuracy.
  • Handled large amounts of cash, including vault balancing, bank deposits and all employees' cash drawer accontability

Customer Service Representative

Albertsons Supermarket
01.2007 - 01.2010
  • Resolved customer inquiries efficiently through multiple communication channels.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Processed refunds and exchanges, send and received wire transfers

Supervisor

Hudson Group, Albuquerque International Airport
01.2002 - 01.2007


  • Trained and mentored new staff on company procedures and best practices.
  • Processed cash transactions accurately and efficiently, ensuring daily financial integrity.
  • Reconciled cash drawers and prepared bank deposits, maintaining precise financial records.
  • Assisted in training new staff on cash handling procedures and office protocols.
  • Optimized overall efficiency by maintaining a clean workspace and organizing necessary supplies within the Cash Office Assistant area.
  • Accurately processed large volumes of checks as part of the daily deposit process.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Evaluated staff performance and provided coaching to address inefficiencies.

Library Aide

University of Texas at El Paso Library
09.1976 - 05.1980
  • Assisted patrons in locating library materials and utilizing resources effectively.
  • Organized and maintained library collections to ensure accessibility and orderliness.
  • Collaborated with staff to develop efficient workflows for inventory management and cataloging processes.
  • Improved library organization by accurately shelving books and materials according to the Dewey Decimal System.
  • Catalogued Government Documents

Education

Bachelor of Arts - Applied Linguistics

The University of Texas At El Paso
El Paso, TX
05-1980

Skills

  • Cash handling
  • Teamwork orientation
  • Numeric accuracy
  • Documentation skills
  • Cash register operation
  • Register balancing
  • Records management
  • Daily reporting
  • Bank deposit preparation
  • Vault auditing
  • Customer service
  • Attention to detail
  • Reliability
  • Library skills

Timeline

Cash Office Associate, Cashier

Sandia Resort and Casino
09.2014 - 06.2025

Customer Service Representative

Albertsons Supermarket
01.2007 - 01.2010

Supervisor

Hudson Group, Albuquerque International Airport
01.2002 - 01.2007

Library Aide

University of Texas at El Paso Library
09.1976 - 05.1980

Bachelor of Arts - Applied Linguistics

The University of Texas At El Paso

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Anna M Bryant