Hi, I’m
Anna M. Johnson
Business Development
San Antonio,TX
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
I am a highly motivated, tenacious, professional with 10 years of successful medical marketing/sales experience. I am a goal-oriented professional with a track record of consistently meeting and exceeding established goals and objectives related to management, public and client relations, sales and marketing. I am seeking a challenging position with a reputable organization to expand my learnings, knowledge, and skills. Skilled in building long-term relationships with the public, clients, corporations, physicians, hospital case managers, home health agencies, hospice agencies, nursing homes, and assisted living social workers.
Overview
11
years of professional experience
Work History
SignatureMD
Patient Liaison
07.2022 - Current
Job overview
- Primary responsibility is to facilitate the conversion of a standard medical practice to a membership-based personalized medical practice, known as concierge medicine
- Personally meet with every patient and discuss the SignatureMD concierge medicine program
- Create and maintain timely, accurate, and confidential information in the database
- Function as a resource for patients, physician, and staff and support the physician and staff through the conversion
- Educate and sell the program to current patients, enroll them, and maintain timely and accurate information in the database
- Answer all in-person, phone, and email patient inquiries regarding the SignatureMD program
- Provide daily updates to the physician and staff regarding in-office sales activity
- Provide administrative support to the corporate manager and assist with pre-conversion project work
- Meet or exceed the projected number of enrolled patients.
- Engaged with patients to provide critical information.
- Facilitated communication between patients and various departments and staff.
Paloma HospiceSan Antonio, TX
Business Development Specialist
01.2022 - 07.2022
Job overview
- Develop census as defined by targeted goals of the business plan
- Build referral relationships within an assigned geographic territory, emphasizing face-to-face contact
- Assist with coordination of the referral-to-admission process
- Represent the company in community-related activities
- Use territory market analysis data to identify potential new business opportunities
- Recognize barriers to admission, respond appropriately and follow up on admissions variables
- Generated new accounts by implementing effective networking and content marketing strategies
- Delivered performance updates, quarterly business reviews and planning meetings
- Contacted new and existing customers to discuss how specific products could meet their needs
- Identified, coordinated and participated in client relationship-building activities and meetings
- Developed innovative business plans and sales strategies for vertical markets
- Maintain up-to-date knowledge of industry, target accounts and competitive landscape
- Generated business development awareness by implementing in-depth sales and marketing training programs.
- Conducted regular meetings with referral sources to build positive and productive relationships.
- Brought in new accounts through successful networking strategies and promotional approaches.
- Came up with detailed plans to enhance sales management and prioritize long-term business goals.
- Planned marketing initiatives and leveraged referral networks to promote business development.
Centria HealthcareSan Antonio, TX
Autism Outreach Specialist
01.2021 - 01.2022
Job overview
- Defined a target market and developed a comprehensive market and branding positioning
- Created business relationships with key pediatricians and physicians
- Planned and executed an effective routing plan in San Antonio and surrounding areas, personal developed sales strategy, identifying and capturing key accounts and establishing a competitive market position
- Maintaining and growing current relations with current clients through providing an unmatched service level
- Expanding partners services in new markets
- Developed and executed a strategic plan for the territory
- Providing management with monthly reports showing growth opportunities and revenues
- Achievements:
- Exceeded revenue/goal targets consistently each month
- Exceeded the 2021 3rd quarter revenue target by 100
- Built and maintained contact and referrals database for leads across San Antonio territory.
- Increased referrals by calling on target groups, organizations and professionals.
- Delivered presentations to interested groups and answered wide-ranging questions about available offerings.
Innovista Health SolutionsSan Antonio, TX
Provider Relations Representative
01.2019 - 01.2021
Job overview
- Provider Group management - overall management of assigned Provider Groups, fostering an environment of strong positive relationships and process innovation
- Proactively identify Provider Group's needs, resolving and communicating concerns or complaints regarding ACO programs to maintain Provider Group satisfaction
- Strategic planning with ACO to drive enrollment numbers for specific products for unique provider groups
- Responsible for coordinating and facilitating all meetings with Provider Group's Office managers and Care Team training
- Coordinated with the Director of Program Management to bring innovative processes, reporting, and communication integration for all Provider Groups
- Identify opportunities for improved processes and Provider Group participation in established ACO programs
- Assures that all Provider Group's training, reporting, compliance, and site visits are completed within established time frames
- Manage ongoing processes, new integration processes, Provider Relations strategic planning, utilization reporting
- Continuous mindset toward efficiency and process improvement – how to apply technology and processes to improve delivery and efficiency from both the Provider Group and internal perspective
- Maintains a database of all participating physicians and ancillary providers for the areas and/or providers for which they are assigned
- Complete all provider orientations and site visits within designated timeframes.
Heartland Hospice- HCR ManorCareSan Antonio, TX
Hospice Account Representative
01.2018 - 01.2019
Job overview
- Identified and developed ongoing referral relationships with targeted referral segments for the purpose of achieving business goals
- Accurately completed any required documentation of sales activity including weekly schedule, precall plans, profiles, weekly mileage, requested reports etc
- Met with patients and families to explain product services and benefits
- Achieved revenue targets by developing targeted account strategies.
- Met existing customers to review current services and expand sales opportunities.
- Developed, maintained and utilized diverse client base.
- Built relationships with customers and community to promote long term business growth.
- Acted as a liaison between operations and referral sources to ensure the needs of the customer are met including patient updates
- Wrote Marketing Action Plan by assessing community needs, marketing strategy/objectives, and listing specific marketing action items
- Demonstrated knowledge of major competitors
- Demonstrated effective communication with sales manager, operations, clinical teams and referral sources
- Drive profitable growth by spending the majority of time in the field developing referral relationships with accounts that resulted in referring eligible referrals
- Drove growth by surfacing barriers to growth and working together with sales, clinical and operational leadership until barriers are resolved and customer needs and concerns are addressed
Wound Care Specialists of AmericaNew Braunfels, TX
Business Development Specialist/ Administrative Office Assistant
01.2012 - 01.2016
Education
University of Texas
BBA from Business Administration
01.2012 - 05.2014
Skills
Strong organizational skillsCreative ThinkingDeadline-orientedAdapted Team PlayerSelf-motivatedSkilled multi-taskerExcellent communication skillsDetail OrientedExcellent sales techniquesExceptional customer service skillsStrong interpersonal skillsGoal-orientedAbility to work independently, yet can work collaborativelyRelationship Building
Verbal and written communication
Proficient in Microsoft
Relationship building
Continuous professional improvement
Account development
Accomplishments
- Devised a successful business development plans
- Implemented marketing strategies which resulted in substantial growth of new business and community relationships
- Developed all marketing literature and collateral for community awareness
- Consistently generated additional revenue through skilled sales techniques
- Increased sales by 50 % over a two-year period.
- Improved patient satisfaction by providing friendly and knowledgeable support and service.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Patient Liaison
SignatureMD
07.2022 - Current
Business Development Specialist
Paloma Hospice
01.2022 - 07.2022
Autism Outreach Specialist
Centria Healthcare
01.2021 - 01.2022
Provider Relations Representative
Innovista Health Solutions
01.2019 - 01.2021
Hospice Account Representative
Heartland Hospice- HCR ManorCare
01.2018 - 01.2019
Business Development Specialist/ Administrative Office Assistant
Wound Care Specialists of America
01.2012 - 01.2016
University of Texas
BBA from Business Administration
01.2012 - 05.2014