Annamae Blossey

Creek House Farm

09.2017 - 11.2023

Resolved customer complaints and maintained clean and tidy checkout area.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Met customer service goals and exceeded customer expectations.
Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Performed cash, card and check transactions to complete customer purchases.
Worked with floor team and managers to meet wide range of customer needs.
Processed customer orders and accurately handled payment transactions.
Developed and managed relationships with customers to increase customer loyalty.
Counted money in drawers at beginning and end of each shift.
Maintained customer satisfaction with quick and professional handling of product returns.
Answered product questions using knowledge of sales and store promotions.
Utilized POS system to handle customer cash and credit card transactions.
Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
Maintained accurate records of customer transactions for reporting purposes.
Utilized various software applications to process customer orders.
Operated cash register to record transactions accurately and efficiently.
Learned duties for various positions and provided backup at key times.
Processed refunds and exchanges in accordance with company policy.
Responded promptly to requests for assistance, spills and customer inquiries.

Summary