Anna Maija Li

- Assisted with personal shopping

- Curated seasonal wardrobes for clients

- Cleaned out and organized wardrobes

- Kept up-to-date with current trends to elevate clients' style

- Created presentations for speaking events

- Assisted in creation of content for social media and television

- Created Instagram and TikTok content that increased following by 20% in the past 6 months

- Formed positive relationships with clients to increase sales

- Organized and cleaned the store

- Assessed incoming clothing from consignors to properly merchandise store

- Maintained professional relationships and demeanor in high-stress and busy scenarios

- Opened and closed store solo

- Served high customer volumes during special events, nights, and weekends

- Kept bar presentable and well-stocked to meet customer needs

- Followed alcohol awareness procedures for preventing excessive guest intoxication

- Used ticketing systems to manage and process support actions and requests

- Created help desk tickets, troubleshot and resolved desktop issues

- Determined hardware and network system issues using proactive troubleshooting techniques