Annamargarita Zapata
New York,NY
Summary
A seasoned professional with 12+ years of real estate experience and a cross-functional background in property management, leasing, customer service, business development, and sales and marketing. Proven success in securing leases, adept at conducting market research, and leveraging social media for increased brand awareness. Known for fostering tenant relationships, leading to high occupancy rates and minimal turnover. Exceptional communication skills with a creative problem-solving approach.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Leasing Consultant
Brookfield Multifamily
01.2022 - Current
- Conduct leasing activities, including property tours, screenings, and negotiations, maintaining a high occupancy rate.
- Provide excellent customer service, address inquiries promptly, and collaborate on effective advertising strategies.
- Stay informed about local market trends, competitor analysis, and industry best practices.
- Utilize leasing software to track leads, manage profiles, and streamline processes.
- Conducted move-ins and move-outs.
- Coordinate resident events, collaborating with maintenance for issue resolution.
- Coordinate with vendors for maintenance and repairs.
- Collaborate on policy enforcement and property improvement plans.
Leasing Manager
9300 Realty
10.2018 - 04.2020
- Oversaw mixed-use residential and commercial portfolio of 200 buildings
- Ensured high resident retention and fast turnover on vacant units
- Conducted detailed market analysis and developed successful marketing strategies
- Established and coordinated leasing staff schedules.
General Manager - Realtor
Rapid Realty Bedford Stuyvesant
12.2011 - 06.2018
- Prepared real estate documents, promoted sales through advertising and social media
- Advised buyers on property conditions and values, improved sales techniques through effective training
- Increased average selling prices by advising sellers on property appeal.
Franchise Owner
Rapid Realty Stuyvesant Heights
12.2015 - 10.2017
- Oversaw a large team of real estate agents, managed business finances, and advanced sales techniques
- Promoted new listings through bold marketing campaigns, hired and trained employees.
Education
Associate of Arts - Business Management Finance
BMCC
Manhattan, New York01.2026
Skills
- Bilingual – Spanish
- Advanced computer skills: Microsoft Word, Microsoft Office, Excel, PowerPoint, Yardi, Onesite
- Team Building & Leadership
- Real Estate Management
- Lease Administration
- Residential & Retail Leasing
- Property Management
- Sales and Marketing Strategy
- Customer Service
- Financial Reporting & Oversight
- Budget Management
- Contract and Lease Negotiations
- Project Management
- Event Planning & Execution
- Social Media Management
- Resident Retention
- Excellent Organizational Skills
Certification
New York State Real Estate Sale
Key Highlights
- Strong luxury and lease-up knowledge encompassing daily property operations, finance, budgeting, asset management, maintenance, marketing, resident relationships, and staff supervision.
- Excellent interpersonal and relationship-building skills, comfortable interacting with in-house associates and external contacts.
- Goal-oriented leader and team builder, recognized for teamwork, attention to detail, and project management skills.
Timeline
Leasing Consultant
Brookfield Multifamily
01.2022 - Current
Leasing Manager
9300 Realty
10.2018 - 04.2020
Franchise Owner
Rapid Realty Stuyvesant Heights
12.2015 - 10.2017
General Manager - Realtor
Rapid Realty Bedford Stuyvesant
12.2011 - 06.2018
Associate of Arts - Business Management Finance
BMCC