Enthusiastic person eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in Logistic Industry.
Overview
9
9
years of professional experience
Work History
Super User Manager
Arvato USA LLC
09.2024 - Current
Direct support with new Customer implementation.
Preparing Internal test matrix and UAT matrix.
Leading SAP Superusers team with planning and executing the system testing, ensuring proper functionality, while reporting and tracking all errors.
Help with preparation all Warehouse processes, in alignment with customer requirements and operational standards.
Close collaboration with SAP IT, CORE, OMS and Armada during project execution.
Providing day to day feedback to SCORE team regarding implementation testing + reporting the progress to higher management.
Help project management converting processes into technical requirements + creation of the necessary IT tickets.
Business Support specialist
Arvato Benelux B.V.
01.2024 - 08.2024
New Customer implementation.
Support with UAT testing for our business.
Responsible for coordinating and preparing whole foreseen warehouse processes in SAP.
Executing day-to-day testing with SAP and Armada software but also technical testing of business functionalities.
Training Warehouse support specialist.
Continuous support for Operation manager and Project manager.
First point of contact or all SAP related issues during GO live.
Operational SME
Arvato USA LLC
10.2022 - 12.2023
Support during new Customer implementation.
SAP testing while SIT phase and UAT phase and hyper care of starting up business.
Responsible for troubleshooting of daily operational issues and SAP support + professional cooperation with all departments.
Day to day support for Operational manager and Project manager.
Support with integration of internal and external change requests.
Fast processing of all tasks of day-to-day business.
Project Analyst
Arvato Benelux B.V.
12.2021 - 10.2022
Responsible for setting up, implementing and managing new processes, operationally and systematically (SAP), taking into account the wishes of customer.
Identified test scenarios based on agreed business processes, conducting testing of the SAP system according to test scenarios and scripts.
Collaboration with IT team on new developments.
Senior Ops Admin Outbound
Arvato Benelux B.V.
01.2020 - 12.2021
Ops admin Outbound
Arvato Benelux B.V.
09.2017 - 01.2020
Junior Transport Planner
Arvato Benelux B.V.
07.2017 - 09.2017
Ops admin Inbound
Arvato Benelux B.V.
10.2016 - 07.2017
Reach Truck Driver
Arvato Benelux B.V.
02.2016 - 10.2016
Education
Bachelor Degree - Garden And Landscape Architecture
Slovak University of Agriculture
Nitra Slovakia
2013
Skills
Analytical problem-solving
Critical thinking
Responsibility
Teamwork
Creativity
Commitment
SAP
Microsoft Office
Timeline
Super User Manager
Arvato USA LLC
09.2024 - Current
Business Support specialist
Arvato Benelux B.V.
01.2024 - 08.2024
Operational SME
Arvato USA LLC
10.2022 - 12.2023
Project Analyst
Arvato Benelux B.V.
12.2021 - 10.2022
Senior Ops Admin Outbound
Arvato Benelux B.V.
01.2020 - 12.2021
Ops admin Outbound
Arvato Benelux B.V.
09.2017 - 01.2020
Junior Transport Planner
Arvato Benelux B.V.
07.2017 - 09.2017
Ops admin Inbound
Arvato Benelux B.V.
10.2016 - 07.2017
Reach Truck Driver
Arvato Benelux B.V.
02.2016 - 10.2016
Bachelor Degree - Garden And Landscape Architecture
Patient Access Representative | Epic Super User at Saint Francis Hospital & Medical CenterPatient Access Representative | Epic Super User at Saint Francis Hospital & Medical Center