Summary
Overview
Work History
Education
Skills
Timeline
Generic

Annamaria Bertova

Summary

Enthusiastic person eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in Logistic Industry.

Overview

9
9
years of professional experience

Work History

Super User Manager

Arvato USA LLC
09.2024 - Current
  • Direct support with new Customer implementation.
  • Preparing Internal test matrix and UAT matrix.
  • Leading SAP Superusers team with planning and executing the system testing, ensuring proper functionality, while reporting and tracking all errors.
  • Help with preparation all Warehouse processes, in alignment with customer requirements and operational standards.
  • Close collaboration with SAP IT, CORE, OMS and Armada during project execution.
  • Providing day to day feedback to SCORE team regarding implementation testing + reporting the progress to higher management.
  • Help project management converting processes into technical requirements + creation of the necessary IT tickets.


Business Support specialist

Arvato Benelux B.V.
01.2024 - 08.2024
  • New Customer implementation.
  • Support with UAT testing for our business.
  • Responsible for coordinating and preparing whole foreseen warehouse processes in SAP.
  • Executing day-to-day testing with SAP and Armada software but also technical testing of business functionalities.
  • Training Warehouse support specialist.
  • Continuous support for Operation manager and Project manager.
  • First point of contact or all SAP related issues during GO live.

Operational SME

Arvato USA LLC
10.2022 - 12.2023
  • Support during new Customer implementation.
  • SAP testing while SIT phase and UAT phase and hyper care of starting up business.
  • Responsible for troubleshooting of daily operational issues and SAP support + professional cooperation with all departments.
  • Day to day support for Operational manager and Project manager.
  • Support with integration of internal and external change requests.
  • Fast processing of all tasks of day-to-day business.

Project Analyst

Arvato Benelux B.V.
12.2021 - 10.2022
  • Responsible for setting up, implementing and managing new processes, operationally and systematically (SAP), taking into account the wishes of customer.
  • Identified test scenarios based on agreed business processes, conducting testing of the SAP system according to test scenarios and scripts.
  • Collaboration with IT team on new developments.

Senior Ops Admin Outbound

Arvato Benelux B.V.
01.2020 - 12.2021

Ops admin Outbound

Arvato Benelux B.V.
09.2017 - 01.2020

Junior Transport Planner

Arvato Benelux B.V.
07.2017 - 09.2017

Ops admin Inbound

Arvato Benelux B.V.
10.2016 - 07.2017

Reach Truck Driver

Arvato Benelux B.V.
02.2016 - 10.2016

Education

Bachelor Degree - Garden And Landscape Architecture

Slovak University of Agriculture
Nitra Slovakia
2013

Skills

  • Analytical problem-solving
  • Critical thinking
  • Responsibility
  • Teamwork
  • Creativity
  • Commitment
  • SAP
  • Microsoft Office

Timeline

Super User Manager

Arvato USA LLC
09.2024 - Current

Business Support specialist

Arvato Benelux B.V.
01.2024 - 08.2024

Operational SME

Arvato USA LLC
10.2022 - 12.2023

Project Analyst

Arvato Benelux B.V.
12.2021 - 10.2022

Senior Ops Admin Outbound

Arvato Benelux B.V.
01.2020 - 12.2021

Ops admin Outbound

Arvato Benelux B.V.
09.2017 - 01.2020

Junior Transport Planner

Arvato Benelux B.V.
07.2017 - 09.2017

Ops admin Inbound

Arvato Benelux B.V.
10.2016 - 07.2017

Reach Truck Driver

Arvato Benelux B.V.
02.2016 - 10.2016

Bachelor Degree - Garden And Landscape Architecture

Slovak University of Agriculture

Similar Profiles

CREATE PROFILE