Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Annamaria Brown

Santa Barbara,CA

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

24
24
years of professional experience

Work History

Administrative Office Assistant II

County Of Santa Barbara
07.2015 - Current
  • Streamlined office operations by implementing efficient organizational systems and filing procedures.
  • Enhanced communication between departments by coordinating meetings and maintaining shared calendars.
  • Reduced supply costs with strategic inventory management and vendor negotiations.
  • Boosted employee productivity by developing and implementing effective training programs for new hires.
  • Managed day-to-day office tasks, ensuring a smooth workflow and timely completion of projects.
  • Supported upper management with scheduling, travel arrangements, and expense reporting, increasing efficiency in daily operations.
  • Coordinated the onboarding process for new employees, facilitating seamless integration into the company culture.
  • Increased customer satisfaction by promptly addressing inquiries and resolving issues through effective problem-solving skills.
  • Contributed to a professional atmosphere by maintaining a clean, organized workspace and managing office supplies inventory.
  • Improved document management processes by implementing digital storage solutions that reduced reliance on physical files.
  • Ensured consistent delivery of quality customer service by providing friendly support via phone calls or email communications when required.
  • Maintained confidentiality of sensitive information while handling various administrative tasks involving personnel files or company records.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Scheduled office meetings and client appointments for staff teams.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
  • Assisted development and implementation of new administrative procedures.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Volunteered to help with special projects of varying degrees of complexity.

Administrative Office Professional II

County Of Santa Barbara
02.2000 - 07.2015

Manages front office reception,greet and direct visitors.

Handles daily deposit of all checks/cash preparation and deposits to the County Treasure Tax Collector office


Scheduling of meetings for Deputy Director, Managers and other staff using Microsoft Teams


Submits division work orders for all maintenance, repairs, Processes mail, orders and maintains all office and copy machine supplies and maintenance.


Petty Cash Custodian


Answers all incoming calls from the public and other agencies , directing appropriately


Provides back up phone coverage for Division and Departmental Administrative Assistants


Assists Staff with large projects such as updating the Recycling Resource Guide and other projects as assigned


Distributes, tracks and follow up on all Board Letter items, obtaining approval signatures using Docu sign, with correct documentation and approval for Clerk of the Board deadlines


Distributes all updates on Board hearings, letters and other actions to affected staff


Emergency Floor Coordinator


Provides training and mentoring to AOP new hires.


Assist staff to schedule Household Hazardous Waste appointment for Business


Maintains all Vehicles


Conference registration and travel arrangements for staff, including managers


Maintain outlook calendars for staff and time sensitive Board Action items


Preparing , proofreads and editing letters, memos and emails


Prepares and distributes Safely Bulletins for Tailgate Safety meetings


Document Management , Scanning and Archiving files



Education

No Degree -

Santa Barbara City College
Santa Barbara

High School Diploma -

Santa Barbara High School
Santa Barbara
06.1981

Skills

  • Expense Tracking
  • Invoice Processing
  • Calendar Management
  • Mail Sorting
  • File Organization
  • Travel Arrangements
  • Meeting Coordination
  • Document Management
  • Scheduling Appointments
  • Confidentiality Maintenance
  • Attention to Detail
  • Customer Service
  • Organizational Skills
  • Office Equipment Operation
  • Microsoft Office Proficiency
  • Appointment Scheduling
  • Letter Preparation
  • Clerical Support
  • Travel Coordination
  • AR/AP
  • Microsoft Office Suite
  • Customer and Client Relations
  • Business Administration

References

References available upon request.

Timeline

Administrative Office Assistant II

County Of Santa Barbara
07.2015 - Current

Administrative Office Professional II

County Of Santa Barbara
02.2000 - 07.2015

No Degree -

Santa Barbara City College

High School Diploma -

Santa Barbara High School
Annamaria Brown