Annamarie Boyd-Jean
Vermilion,OH
Summary
Dynamic leader with a proven track record, excelling in performance metrics, and outstanding communication. Expert in budgeting and cost control, I fostered strong team collaboration, enhancing operational efficiency and customer satisfaction. Skilled in employee training, I implemented systems that improved service quality and reduced wait times significantly.
Overview
12
12
years of professional experience
Work History
Food Service Director
Beulah Beach Camp and Retreat Center
Vermilion, OH
01.2022 - 05.2025
- Promoted positive relationships between front-of-house staff and back-of-house personnel.
- Supervised the daily operations of the kitchen, cafeteria, and catering services.
- Communicated effectively with executive management regarding budgeting decisions or policy changes.
- Scheduled staff shifts and managed payroll records for hourly employees.
- Monitored inventory levels to ensure that adequate supplies were available at all times.
- Established systems for tracking performance metrics such as average wait time or cost per plate.
- Implemented best practices for food preparation techniques, storage methods, and portion control.
Server
Mandarin Oriental
Oberlin, OH
03.2017 - 01.2022
- Took orders from customers accurately and in a timely manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Provided excellent customer service to ensure satisfaction.
- Maintained records of transactions made during shift as required by law or company policy.
Store Manager
Sprint by iMobile
Elyria, OH
07.2015 - 03.2017
- Developed relationships with suppliers to negotiate better prices.
- Recruited, trained and supervised new employees.
- Updated POS system with new products and promotional offers.
- Implemented efficient systems for tracking stock movement.
- Assessed operational efficiency of the store's departments.
Sales Associate
FinishLine
Elyria, OH
09.2013 - 11.2015
- Developed promotional strategies to increase sales volume.
- Tracked sales performance metrics to identify trends in market place.
- Demonstrated product features and benefits for customers' needs.
- Maintained cleanliness of store environment including floors, windows, displays.
Education
High School Diploma -
Oberlin High School
Oberlin06-2009
Some College (No Degree) -
Lorain County Community College
Elyria, OHSkills
- Performance metrics
- Customer service
- Point-of-sale systems
- Employee training
- Sales strategy
- Conflict resolution
- Problem solving
- Time management
- Budgeting and cost control
- Outstanding communication skills
- Program administration
- Multitasking and organization
- Inventory oversight
- Advertising and marketing
- Staff performance improvement
- Budget development
References
References available upon request.
Timeline
Food Service Director
Beulah Beach Camp and Retreat Center
01.2022 - 05.2025
Server
Mandarin Oriental
03.2017 - 01.2022
Store Manager
Sprint by iMobile
07.2015 - 03.2017
Sales Associate
FinishLine
09.2013 - 11.2015
High School Diploma -
Oberlin High School
Some College (No Degree) -
Lorain County Community College
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