Dynamic and dependable sales professional with exceptional customer service skills and a proven ability to build strong relationships. Committed to delivering an excellent customer experience and providing comprehensive service. Possesses a deep understanding of sales strategies and merchandising techniques.
Overview
31
31
years of professional experience
Work History
Sales Professional /Manager of Business Development and Sales
Architectural Windows And Doors, LLC
01.2010 - 01.2023
Spearheaded sales of Windsor, Western, Arcadia, and Loewen Windows and Doors, driving significant revenue growth.
Cultivated strong relationships with architects, contractors, interior designers, and homeowners, enhancing customer satisfaction.
Analyzed and interpreted residential plans to recommend optimal solutions balancing budget and aesthetics for high-end homes.
Conducted precise field verification for new and replacement job openings alongside installers.
Efficiently managed collections on all outstanding balances, maintaining financial health.
Ensured timely follow-up on deliveries and services, boosting client trust and repeat business.
Sales Professional
RKF Windows And Doors, LLC
01.2009 - 01.2010
Successfully marketed Windsor, Western, and Loewen Windows and Doors, exceeding sales targets.
Delivered exceptional customer service, engaging with architects, contractors, interior designers, and homeowners to fulfill project needs.
Collaborated on residential project designs, leveraging expertise to assist in planning and execution.
Verified field openings with installers, ensuring accuracy and compliance with project specifications.
Managed collections diligently, maintaining a clean accounts receivable ledger.
Coordinated follow-up on deliveries and services, enhancing customer loyalty.
Sales Professional
Brother Sun
01.2004 - 01.2009
Excelled in sales of Windsor, Marvin, Fleetwood, Loewen, and Albertini windows and doors, contributing to company growth.
Built and maintained strong connections with architects, builders, designers, and homeowners.
Interpreted residential plans to provide tailored solutions, driving customer satisfaction.
Oversaw collections, ensuring timely payment and financial stability.
Proactively followed up on deliveries and services, ensuring seamless project completion.
Service Manager, Inside Salesperson, and Outside Salesperson
Pella Rio Grande
01.1992 - 01.2004
Managed ordering and scheduling of service parts and technicians, optimizing operational efficiency.
Tracked and analyzed monthly and annual sales data for the sales team, providing strategic insights.
Supported outside salespeople by inputting quotes, eventually transitioning to a successful outside salesperson role.
Engaged with architects, builders, and homeowners to review plans and recommend solutions, enhancing project outcomes.
Education
Medical Terminology -
St. Vincent's Hospital
Santa Fe, NM
01.1991
University of New Mexico
Albuquerque, NM
12.1984
Santa Fe High School
Santa Fe, NM
06.1981
Skills
Expert in organization and inventory management
Strong customer service and relationship-building abilities
Proven supervisory and training experience
Detail-oriented with strong problem-solving skills
Excellent communication and interpersonal skills
Customer Relationship Building
Customer Engagement
Timeline
Sales Professional /Manager of Business Development and Sales
Architectural Windows And Doors, LLC
01.2010 - 01.2023
Sales Professional
RKF Windows And Doors, LLC
01.2009 - 01.2010
Sales Professional
Brother Sun
01.2004 - 01.2009
Service Manager, Inside Salesperson, and Outside Salesperson
Pella Rio Grande
01.1992 - 01.2004
Medical Terminology -
St. Vincent's Hospital
University of New Mexico
Santa Fe High School
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