AnnaMarie Limon
Albuquerque,NM
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
11
11
years of professional experience
Work History
Insurance Verification Specialist
Lovelace Rehabilitation Hospital
05.2022 - 03.2023
- Ensured compliance with HIPAA regulations while managing sensitive patient information during the verification process.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Updated patient records with accurate, current insurance policy information.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Managed high-volume insurance verifications within pressured timeframes for productive medical operations.
- Developed strong relationships with insurance representatives, facilitating smooth communication channels for resolving inquiries or disputes.
- Optimized productivity within the department by prioritizing tasks according to urgency and importance levels.
Revenue Cycle Specialist
X-ray Associates Of New Mexico
03.2018 - 04.2022
- Enhanced customer satisfaction by promptly addressing and resolving billing disputes.
- Reached out to insurance companies to verify coverage.
- Contacted responsible parties for past due debts.
- Streamlined the revenue cycle process for improved efficiency and faster payment collection.
- Identified and resolved payment issues between patients and providers.
- Balanced and reconciled accounts.
- Updating authorizations and communicating with patients inquires or insurance benefits, upcoming appointments or authorization questions.
Health Records Specialist
Presbyterian Healthcare
07.2016 - 03.2018
- Scanned paper records to transfer to digital filing systems.
- Safeguarded sensitive information from unauthorized access using encryption technologies and strict adherence to confidentiality policies.
- Remaining by Presbyterian Promise and CARES behaviors to ensure patient satisfaction and safety.
- Exceeding random audits and daily productivity goals while keeping quality and member satisfaction a priority.
- Maintained and updated records through dedicated digital database.
- Received records approval from individuals mentioned in filing system for transfer or release.
- Updated records with new information.
Administrator/Front Desk Receptionist
CedarFit Personal Training
09.2015 - 03.2016
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Targeted new customers to grow geographic reach and increase revenue.
- Developed effective improvement plans in alignment with goals and specifications.
- Collected room deposits, fees, and payments.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Receptionist
New Mexico Family Clinic LLC.
09.2012 - 08.2014
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Helped office staff prepare reports and presentations for internal or client-related use.
Education
No Degree - Medical Assisting
Central New Mexico Community College
Albuquerque, NMHigh School Diploma -
Volcano Vista High School
Albuquerque, NM05.2010
Skills
Takes pride in working and demonstrates a high level of competence in customer experience, communication and problem-solving skills I strive to excel in quality, accuracy and meeting deadlines and metrics I adapt well in flexible and changing environments Has extensive knowledge of general office duties and equipment
I am computer oriented: Internet Explorer, Google Chrome, Microsoft Word, Excel, Windows, EPIC and OnBase Familiar with ICD10 and CPT/HCPs codes I am dependable, responsible and contribute to a productive and professional work environment
Timeline
Insurance Verification Specialist
Lovelace Rehabilitation Hospital
05.2022 - 03.2023
Revenue Cycle Specialist
X-ray Associates Of New Mexico
03.2018 - 04.2022
Health Records Specialist
Presbyterian Healthcare
07.2016 - 03.2018
Administrator/Front Desk Receptionist
CedarFit Personal Training
09.2015 - 03.2016
Receptionist
New Mexico Family Clinic LLC.
09.2012 - 08.2014
No Degree - Medical Assisting
Central New Mexico Community College
High School Diploma -
Volcano Vista High School
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