Summary
Overview
Work History
Education
Skills
Languages
Software
Timeline
Generic

Annamarie Lopez

Hesperia,CA

Summary

Proven achiever with a background at Lopez Tax Services, adept in customer service and supply ordering. Excelled in enhancing business processes and client satisfaction, significantly improving communication channels. Demonstrates strong organizational skills and a capacity for managing high-stress situations, ensuring seamless operations and positive customer interactions. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position. Ready to help team achieve company goals.

Overview

2
2
years of professional experience

Work History

Secretary

Lopez Tax Services
2022.01 - 2024.04
  • Scheduled appointments and conducted follow-up calls to clients.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Sales Associate

American Eagle Outfitters, Inc
2023.10 - 2024.01
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Solved customer challenges by offering relevant products and services.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

High School Diploma -

Hesperia High School
Hesperia, CA
05.2023

Skills

  • Supply Restocking
  • Expense Tracking
  • Supply Ordering
  • Sales Support
  • Customer Service
  • Appointment Scheduling

Languages

Spanish
Native or Bilingual

Software

Digital Design

Word

Google Doc.

Timeline

Sales Associate

American Eagle Outfitters, Inc
2023.10 - 2024.01

Secretary

Lopez Tax Services
2022.01 - 2024.04

High School Diploma -

Hesperia High School
Annamarie Lopez