Mobilab
Annamarie Welch
Amarillo,TX
Summary
Productive Front Office manager in the dental and medical field with excellent skills in customer service, office management and administrative support. Remains professional and tactful in all situations with focus on increasing satisfaction and retention. Versed in managing vendor and service provider relationships while maintaining meticulous records.
Overview
12
12
years of professional experience
5
5
Certificates
Work History
Phlebotomist
Affordable Dentures & Implants
Amarillo, TX
2019.11 - 2021.08
- Drawing red and white tubes
- Timing under 3 min.
- Followed physician orders to correctly administer therapeutic phlebotomy.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Office Manager
Affordable Dentures & Implants
Amarillo, TX
2016.11 - 2021.08
- Bookkeeping, scheduling appointments, handling any and all circumstances.
- Implants , Microsoft office, x-rays, insurance.
- Maintained and supervised office operations.
- Supervised office staff.
- Supported and trained staff.
- Maintained office efficiency by organizing operations and procedures.
- Maintained office supply inventory.
- Fulfilled clerical activities.
- Processed daily transactions.
- Maintained and supervised office operations.
- Communicated with clients.
- Supervised office staff.
- Supported and trained staff.
- Managed payroll.
- Maintained office efficiency by organizing operations and procedures.
- Processed daily transactions.
- Processed deposits, billing, collections and orders on a daily basis.
- Maintained office supply inventory.
- Fulfilled clerical activities.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Maintained CRM database with customer updates and report generation.
Patient Coordinator
Ortho Inc
Yuma, AZ
2014.02 - 2014.10
- Filed insurance claims.
- Handled all insurance claims.
- Scheduled appointments.
- Assisted patients with payments.
Dental Assistant and Front Office Coordinator
Kool Smiles
Lubbock, TX
2009.05 - 2014.01
- Setup operatory rooms.
- Greeted patients.
- Discussed treatment plans.
- Review pre-operative and post-operative instructions.
- Obtain dental radiographs when ordered by Dentist., Amarillo, TX Texas.
Education
Milan Institute - San Antonio
Amarillo, TXSkills
Specimen labeling procedures
Patient confidentiality
Blood specimen storage
Sample and specimen collection
Recording data
Venipuncture
Measuring vital statistics
Medical office administration
Infection Control
Health education
Quality control guidelines
Medical records review
Time management
Medical Records Management
Staff Management
Multitasking Abilities
Clerical Support
Diagnostic Testing
PPE Compliance
Certification
Registered Phlebotomy Technician
Software
Timeline
Phlebotomist
Affordable Dentures & Implants
2019.11 - 2021.08
Office Manager
Affordable Dentures & Implants
2016.11 - 2021.08
Patient Coordinator
Ortho Inc
2014.02 - 2014.10
Dental Assistant and Front Office Coordinator
Kool Smiles
2009.05 - 2014.01
Milan Institute - San Antonio