Annamariel Torrealba Nieto

• Welcoming patients to the dental office, preparing patients for treatment, ensuring their comfort.
• Assisted the dentist during root canal procedures and retreatments, as well as surgical procedures such as Apicoectomy.
• Selecting and set up instruments, equipment, and supplies.
• Sterilizing instruments according to regulations.
• Took dental X-rays and performed 3D scans.
• Communicated with patients and provided pre- and post-operative instructions.
• Completed and maintained accurate clinical notes and treatment reports.

Company Overview: SAMSUNG

• Review and validate failed and withheld claims
• Management of invoicing and closing of workshop orders
• Case tracking in the WHCS system
• Creation of product models at the customer's request
• Registration and posting of invoices in CLP-SAP
• Evaluate Workshop Line of Credit Status
• Generate redemptions to workshops by verifying the line of credit

Company Overview: SAMSUNG

• Coordinate and manage SAMSUNG area of the company
• Parts and spare parts consultation directly with SAMSUNG and SONY engineering for quotation
• Answering calls, providing cost reports
• Generate and coordinate Home Route for services provided to different parts of Lima
• Generate quotes to customers for services provided and quotes requested
• Invoice the company through GVS for the services generated
• Management of social networks, Facebook, WhatsApp, company client
• Management of complaints and incident reports and follow-up until their resolution
• Negotiating rates and closing agreements with suppliers
• Inventory and warehouse monitoring, and approval of stock replenishment orders

• Inventory and warehouse monitoring, and approval of stock replenishment orders
• Reception and registration of customers, offering at all times a good image and pleasant treatment
• Registration of brown line products in the Warranty system as Out of Warranty in the GAP, GSPN, GAD system
• In-system product inspection, testing and labelling
• Creating Warranty and Out-of-Warranty Service Orders
• Handling company mail, Facebook, and phone
• Telephone service, WhatsApp and filtering of incoming calls
• Product Delivery
• Attract and serve customers through the Cliengo platform
• Collection of services, issuance of invoices and payment vouchers
• Cash Counting, Money Management

• Reception of visitors, offering at all times a good image and a pleasant treatment
• Check-in and Check-Out of customers
• Telephone service and filtering of incoming calls
• Management of accounting documentation of company expenses
• Management of orders and receipt of shipments arriving at the work center
• Reception, sorting and delivery of correspondence
• Recording of invoices and receipts by analyzing the order of expenses and income

• Responsible for the management of the establishment, including opening and closing, and its organisation
• Supervision of product promotion campaigns and customer acquisition and loyalty
• Optimising store profitability through optimal stock level maintenance
• Contact with suppliers and negotiation of prices, volumes and delivery times
• Handling phone calls, emails, complaints and claims
• Writing financial reports detailing the final balance between profits, losses and expenses
• Supervision of warehouse tasks, replenishment of items and orders