Anna Marlaine Newman
Bryan,OH
Summary
Proven leader in educational and testing environments, notably with Pearson VUE, I excel in fostering teamwork and innovation, significantly enhancing customer satisfaction and safety culture. Skilled in test administration and problem-solving, adaptability ensures continuous improvement and professional ethics in various settings.
Overview
31
31
years of professional experience
Work History
Test Center Manager
Pearson VUE
09.2022 - Current
- Facilitated clear communication between team members, fostering collaborative work environment that encouraged problem-solving and innovation.
- Established strong safety culture within test center, implementing policies and procedures to ensure well-being of staff and clients alike.
- Evaluated staff performance regularly, identifying areas for improvement and providing constructive feedback for professional development.
- Improved overall customer satisfaction by managing staff training and development programs.
- Oversaw inventory management processes for test materials, minimizing waste while ensuring adequate supplies were available as needed.
- Addressed client concerns promptly, resolving issues effectively to maintain high levels of customer satisfaction.
Test Administrator
Pearson VUE
11.2015 - 09.2022
- Facilitated a calm testing atmosphere by effectively addressing any issues or concerns during exams.
- Assisted in evaluation of existing processes, recommending improvements that ultimately increased efficiency within department as whole.
- Promoted academic excellence through diligent oversight of exam procedures and rules compliance.
- Provided exceptional customer service to students and faculty, addressing inquiries related to test scheduling and logistics.
- Improved testing environment by organizing and managing all necessary materials and resources.
- Supported students with special needs by coordinating accommodations according to established guidelines.
- Played active role in routine audits, ensuring proper documentation was maintained consistently throughout year.
- Ensured accurate test results by effectively monitoring and proctoring examinations.
- Maintained test integrity through thorough adherence to security protocols and guidelines.
Case Study Committee Chairperson
Department of Defense Schools
01.1994 - 06.2015
- Established strong working relationships with government agencies and other organizations to support advocacy efforts.
- Provided guidance on policy development, ensuring compliance with legal requirements and industry standards.
- Implemented governance best practices to enhance program effectiveness and accountability.
Special Education Teacher
Department of Defense Schools
01.1994 - 06.2015
- Developed IEPs tailored to individual student needs, ensuring their academic success and personal growth.
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
- Promoted positive learning environment through use of differentiated instruction and individualized support for diverse learners.
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
- Fostered strong relationships with parents and guardians, maintaining open lines of communication to ensure student progress.
- Improved student behavior management by implementing consistent routines, clear expectations, and positive reinforcement strategies.
- Participated in ongoing professional development opportunities focused on evidence-based practices in special education teaching methodologies.
- Evaluated student progress regularly using various assessment methods, ensuring accurate measurement of skill development and areas requiring additional support.
- Provided targeted instructional support to struggling learners, identifying specific areas for improvement and designing effective intervention plans.
- Taught students across multiple classifications and degrees of special needs.
- Collaborated with multidisciplinary teams to provide comprehensive support for students with special needs.
- Coordinated with general education teachers to develop accommodations or modifications necessary for successful inclusion of students with special needs in mainstream classrooms.
- Delivered effective and differentiated classroom instruction to range of neurodiverse students.
- Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration.
- Taught multiple subjects to students with intellectual or emotional disabilities.
- Coordinated special education students and teacher assistant schedules with master schedule.
- Assisted struggling students to maintain progress levels by designing individualized lesson plans focused on areas for improvement.
- Streamlined classroom processes by integrating technology tools such as interactive whiteboards and assistive devices designed for students with disabilities.
- Served as a mentor to new teachers, sharing best practices in special education instruction and classroom management techniques.
- Partnered with standard education teachers from across academic departments.
- Encouraged students to take ownership of learning by providing choices.
- Adapted teaching methods and materials to meet varied needs of students, enhancing educational accessibility.
- Integrated social skills training into curriculum, facilitating improved peer interactions and social integration.
- Utilized data from student assessments to tailor instruction, resulting in more effective learning outcomes.
- Improved reading comprehension among students with learning disabilities by designing and delivering targeted literacy activities.
- Conducted assessments to identify students' strengths and areas for improvement, informing instructional strategies.
- Developed and executed behavioral intervention plans, leading to decrease in disruptive behaviors and increase in classroom participation.
- Coordinated with multidisciplinary teams to ensure comprehensive educational and emotional support for students.
- Collaborated with other educators to develop instructional strategies.
- Developed and implemented behavior management plans to improve student behavior.
- Conducted assessments of students to determine individual needs.
- Planned daily activities to keep students engaged and on track with learning goals.
- Maintained accurate records of student progress and attendance.
- Utilized technology to create meaningful lessons that engage students.
- Mentored new teachers on student progress monitoring and legal document preparation.
Education
Master of Arts - Education / Special Education
Northern Kentucky University
Highland Heights, KYBachelor of Arts - Education
Northern Kentucky University
Highland Heights, KYSkills
- Security Protocols
- Scheduling Coordination
- Facility Maintenance
- Test Administration
- Strong Work Ethic
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Reliability
- Adaptability and Flexibility
- Punctual and Dependable
- Professional ethics
- Self Motivation
- Conflict Resolution
- Professional Demeanor
Reading and traveling
Lived and taught in Germany for 30 years. Traveled extensively in Europe.
Timeline
Test Center Manager
Pearson VUE
09.2022 - Current
Test Administrator
Pearson VUE
11.2015 - 09.2022
Case Study Committee Chairperson
Department of Defense Schools
01.1994 - 06.2015
Special Education Teacher
Department of Defense Schools
01.1994 - 06.2015
Master of Arts - Education / Special Education
Northern Kentucky University
Bachelor of Arts - Education
Northern Kentucky University
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