Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Consistently met deadlines and quality goals for accuracy and timeliness.
Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Tracked substitutions and informed customers of changes.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
Cashier
Southwest University Park
04.2021 - 11.2021
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for credit card transactions with excellent accuracy levels.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Youth Development Professional
Boys and Girls Club of Metro Phoenix
11.2018 - 03.2020
Provided support and guidance to youth, helping them overcome personal challenges and achieve their goals.
Promoted positive behavior among youth by modeling healthy relationships, conflict resolution, and decision-making skills.
Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
Assisted with educational needs through tutoring and homework assistance.
Enhanced youth development by implementing engaging and interactive programs tailored to individual needs.
Assisted youth in developing problem-solving and communication skills to support stress management.
Encouraged children to talk issues out with each other and without anger, which eased tense situations.
Demonstrated positive influence to children by acting appropriately, being respectful to others and actively listening.
Education
Associate of Applied Science - Medical Laboratory Technician
Southwest University
El Paso, TX
10.2024
Bachelor in Biology - Pre-Physical Therapy
Grand Canyon University
Phoenix, AZ
04.2020
High School Diploma -
Captain John L Chapin High School
El Paso, TX
06.2016
Skills
Customer Service
Attention to Detail
Planning and Organization
Decision-Making
Coagulation Testing
Hematology analysis
Specimen Collection
Centrifugation Techniques
Reagent Preparation
Urinalysis Techniques
Clinical chemistry
Automated Analyzers
Equipment testing and calibration
Quality Control Procedures
Multitasking Abilities
Detail Oriented
Certification
Certified Clinical Research Coordinator (CCRC) - Association of Clinical Research Professionals.
Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
CPR/AED Certification
Timeline
Personal Shopper
Walmart
01.2022 - Current
Cashier
Southwest University Park
04.2021 - 11.2021
Youth Development Professional
Boys and Girls Club of Metro Phoenix
11.2018 - 03.2020
Associate of Applied Science - Medical Laboratory Technician