Anna Rina Ponce
Newark,DE
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
Work History
Financial Associate
University Of Delaware, College Of Health Sciences Dean’s Office
01.2023 - Current
- Serve as UD credit card department support to all aspects of the credit card administration, including completing credit card request forms for new employees, canceling cards, ensuring proper documentation of expenses, verifying allowable transactions for grants as necessary and saving documentation to electronic shared drives
- Provide procurement processing support to the department including submission of purchase orders, honoraria, student award, participant support, refunds, and vendor payments
- Provide support for HR Liaison duties including onboarding of new employees, processing web forms, and submission of teaching s-contracts
- Maintain and update documents and spreadsheets required for record keeping, using strict confidentiality for sensitive data
- Performs other financial and administrative duties as assigned.
Part Time Library Aide
New Castle County (Bear Library)
07.2022 - Current
- Greet patrons upon entrance to the library and offer assistance with needs or issues
- Work the circulation desk charging out and checking in all library materials; evaluate returned items for damage, noted problems and collected for repairs
- Maintain accurate library records for inventory of periodicals and books
- Collaborate with library staff to work on special projects and community events
- Assist patrons with locating books and other resources, fostering positive experience
- Answer questions from patrons in person and via telephone regarding library policies, practices and procedures.
Part Time Patient Services Representative
University of Delaware, Physical Therapy Clinic
08.2022 - 11.2022
- Streamlined the check-in process to reduce wait times for patients while maintaining accuracy in recordkeeping.
- Improved patient satisfaction by efficiently managing appointment scheduling and coordinating follow-up care.
- Assisted with billing inquiries and insurance verification, resulting in a smoother financial experience for patients.
- Used NextGen software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic
C/S Administrative Assistant
DelDoT, Canal Public Works
01.2022 - 08.2022
- Administered workflow and processed Entrance Permit and Safety Permit via Entrance Permits System (database)
- Administered issuance of DelDOT waiver documents for entrance access and other applications
- Responded to inquiries via telephone or email from the Public concerning DelDOT and private sector projects impacting roadways
- Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
Part Time Sales Associate
Kohl's Store
08.2019 - 01.2022
- Operated a cash register, collected payments, and provided accurate change
- Helped customers find specific products, answered questions and offered product advice
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Billing Coordinator
Drexel University College of Medicine
06.2005 - 08.2009
- Registered and updated demographic information for patients on the computerized billing system by obtaining information to complete patient records, completing registration data entry, reviewing registration audit reports, and verifying insurance and obtaining authorization to assure billing to appropriate revenue source
- Performed charge entry and related activities to institute billing of all services to appropriate payer as follows: Batch charges, analyze intradepartmental charge batches before entry in order to maintain batch integrity, balance number and dollar value of charges, enter data on billing system terminal, verify charges entered for provider, procedure, date of service, modifiers, and location form daily audit reports, attach to batch and file per record retention requirements.
Enrollment Specialist
Drexel University
06.2002 - 04.2005
- Assisted with the prospect management of inquiries from receipt to application
- Assisted in managing applications from receipt to point of decision
- Helped with the development, ordering, distribution, and mailing of student correspondence
- Communicated with counselors, prospective students, families and alumni incorporating the regional and departmental application structure within Enrollment Management.
Data Entry Clerk
Reed Technology and Information Services
11.1998 - 08.1999
- Entered data into spreadsheets, documents and databases with high accuracy rate
- Proofread and edit documents to correct errors
- Recreated chemical formulas, mathematical equations and tables from government patents.
Education
Bachelor of Science - Health Services Administration
Drexel University
Philadelphia, PAAssociate of Science - Culture, Science & Technology
Community College of Philadelphia
Philadelphia, PASkills
- Multitasking and Time Management
- Meticulous Attention to Detail
- Professional and Courteous
- Strong Organizational Skills
- Task Prioritization
- Positive Attitude
- Technologically Savvy
- PC Proficient (MS Office and Google applications)
Timeline
Financial Associate
University Of Delaware, College Of Health Sciences Dean’s Office
01.2023 - Current
Part Time Patient Services Representative
University of Delaware, Physical Therapy Clinic
08.2022 - 11.2022
Part Time Library Aide
New Castle County (Bear Library)
07.2022 - Current
C/S Administrative Assistant
DelDoT, Canal Public Works
01.2022 - 08.2022
Part Time Sales Associate
Kohl's Store
08.2019 - 01.2022
Billing Coordinator
Drexel University College of Medicine
06.2005 - 08.2009
Enrollment Specialist
Drexel University
06.2002 - 04.2005
Data Entry Clerk
Reed Technology and Information Services
11.1998 - 08.1999
Bachelor of Science - Health Services Administration
Drexel University
Associate of Science - Culture, Science & Technology
Community College of Philadelphia
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