I am an experienced and seasoned manager as well as a supervisor with an emphasis on teamwork and customer service. I have worked in many capacities as a manager including case management and Assistant Program Director. I work with a high-level of integrity and with a strong desire to help resolve challenges. People view me as a compassionate and team-oriented individual offering extensive knowledge of services, treatment options and issue resolution methods for all types of cases.
Provided personal care to an elderly female with cancer. Assisted in dressing, bathing, grooming, feeding and ambulation. Upon clients death I continued to work for Ms. D'Ambrosio at her wedding venue, Moonstone Manor as a marketer and tour guide.
Assisted female human trafficking victims with completing Activities of Daily Living and re-entrance to society.
Assisted children with Activities of Daily Living.
Assigned staff of 4-6 individuals their group assignments which included physically and mentally handicapped individuals who are wheelchair bound.
Responsible for supervising these 4-6 staff throughout the shift and ensuring that the physical work as well as paperwork was completed.
Assist elderly individuals with the completion of Activities of Daily Living as assigned by the charge nurse.
Complete dictation of assigned work by the end of the shift.
Monitor and assist up to 40 individuals diagnosed with various types of schizophrenia.
Complete quarterly and annual reports of these individuals as assigned.
Make visits and transport individuals on caseload to psychiatric and medical appointments as needed.
Assist Program Director with staffing a residential home which housed two female individuals with diagnoses of Mental Retardation, Mental Health and Autism.
Assist in keeping the home clean and safe for the residents of the home.
Assist in keeping notes for Staff meetings held monthly.
Assist in transporting residents to school and appointments.