ANNAZETTE DABBS
Arlington
Summary
Knowledgeable and professional with background in tax consulting and knack for identifying and solving complex issues within a timely manner. Proven track record in providing strategic customer service while enhancing client satisfaction through effective communication and ensuring compliance with regulations.
The ability to collaborate effectively within teams, meeting deadlines, and adapting to changing priorities. Skilled in data entry, Claims Management Software and document review. Known for reliability and achieving results in fast-paced environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Tax Consultant
Dabbs Tax & Unlimited Services LLC. Owner
01.2019 - Current
- Provide tax preparation, filing, and advisory services for individuals and small businesses.
- Ensure full compliance with IRS regulations and client confidentiality. Use tax software such as Taxpro Solutions.
- Advised clients on tax-efficient investment strategies and retirement planning options and adherence to deadlines.
Benefits Specialist
Benefeds
10.2024 - 12.2024
- Administered employee benefits programs, ensuring compliance with regulations and company policies. Also, troubleshoot and resolve issues related to billing, account access and policy changes.
- Assist customers with enrollment,eligibility, and plan selection for FEDVIP (Federal Employee Dental and Vision Insurance Program) and FSAFEDS (Flexible Spending Accounts for Federal Employees).
- Provide excellent customer service. Handle Inbound calls, emails, and online inquiries regarding federal benefits programs. Proficient in using CRM software and call center systems.
Claims Processing Specialist
Amynta Group Inc.
02.2016 - 06.2023
- Calculated depreciation for various products and claim types using internal guidelines. Oversaw daily claims processing workflows and delegated task to ensure timely and accurate resolution.
- Processed high volumes of claims efficiently and ensuring accuracy and compliance within industry standards. Assist vendors with payment coordination and status updates.
- Utilized claims management software to track, document, and manage claim workflows efficiently.
Education
High School Diploma -
Academic Achievement Academy
Paris, TXSkills
- AS400, CISCO SYSTEMS, Reclaims, Lotus Notes, Microsoft Office (Word, Outlook, Access, Excel, PowerPoint) Internet, CRM System
- Adobe Acrobat, 10 Key-by-Touch, IBM Lotus, Windows (XP, 99-current)
- Corporate taxation proficiency
- Excise tax management
- Tax software proficiency
- Submission of medical claims
- Professionalism and ethics
- Benefits specialist
Certification
- Tax Certification Compliance Training - January 2024
Timeline
Benefits Specialist
Benefeds
10.2024 - 12.2024
Tax Consultant
Dabbs Tax & Unlimited Services LLC. Owner
01.2019 - Current
Claims Processing Specialist
Amynta Group Inc.
02.2016 - 06.2023
High School Diploma -
Academic Achievement Academy
Similar Profiles
Sheikela FordSheikela Ford
Professional ERO at Finer Tax Services, LLC – Owner OperatorProfessional ERO at Finer Tax Services, LLC – Owner Operator
Rita L. DowlenRita L. Dowlen
Senior Tax Accountant at Owner, NATIONAL TAX SERVICES DETROITSenior Tax Accountant at Owner, NATIONAL TAX SERVICES DETROIT
Owen MurphyOwen Murphy
Accounting Clerk at EZ Accounting Services & Tax Services LLCAccounting Clerk at EZ Accounting Services & Tax Services LLC
Helen AgbapuruonwuHelen Agbapuruonwu
Developmental Specialist at Empower Therapy GroupDevelopmental Specialist at Empower Therapy Group
Abigail BallentineAbigail Ballentine
House Rennovation at TNT HomesHouse Rennovation at TNT Homes