Anndria Medina
Zia Pueblo
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
15
15
years of professional experience
Work History
Cricut Crafter
Self Employed Services
Zia Pueblo
07.2025 - Current
- Created unique handmade crafts for various customer preferences.
- Researched trending craft techniques to enhance product offerings.
- Managed inventory of materials and supplies for crafting projects.
- Provided excellent customer service during sales interactions.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained updated knowledge through continuing education and advanced training.
- Exceeded customer satisfaction by finding creative solutions to problems.
Sales Representative and Factory Worker
Vigils Beef Jerky and more
Albuquerque
09.2018 - 07.2021
- Coordinated promotional events to boost brand visibility and market presence.
- Resolved customer inquiries and complaints promptly and professionally.
- Educated consumers on product offerings by demonstrating features effectively.
- Ensured optimal inventory levels for product availability and freshness.
- Assisted with U-Haul accounts, processing payments and reservations efficiently.
- Oversaw jerky processing, maintaining smooth dehydration operations.
- Assisted in training new sales team members on best practices.
- Developed key customer relationships to increase sales.
- Maintained accurate records of all sales and prospecting activities.
- Generated new sales leads through cold calling and networking activities.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Analyzed customer feedback to improve products and services.
- Provided technical support for customers using the company's products or services.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Negotiated deals and handled complaints or objections.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Listened to customer needs to identify and recommend best products and services.
- Greeted and assisted customers to foster positive experiences.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Operated register, handled cash and processed credit card transactions.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Replenished and arranged items to maintain appearance.
- Reset store displays for special events and seasonal merchandise changes.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
- Operated machinery for cutting and packaging beef jerky products.
- Maintained cleanliness and organization of production area.
- Followed safety protocols to ensure a safe working environment.
- Assisted in quality control by inspecting finished products for consistency.
- Collaborated with team members to meet production goals efficiently.
- Loaded raw materials into machines for processing and production.
- Monitored equipment performance and reported issues to supervisors.
- Maintained neat, organized and clean work areas to avoid safety concerns or production delays.
- Sorted and packaged products to prepare for processing or shipment.
- Loaded and unloaded items from machines and conveyors.
- Communicated effectively with team members regarding tasks and progress.
- Followed safety protocols while operating equipment and handling materials.
- Reported defective items to supervisors for further inspection or repair.
- Operated machinery to produce parts and products according to specifications.
- Performed quality control checks on all products prior to packaging.
- Assisted in the assembly of components into finished products.
- Moved items between machines, conveyors, and transport equipment to meet production needs.
- Assembled components using automated equipment as well as manual labor.
- Maintained up-to-date knowledge of industry trends and advancements.
- Performed quality control checks on finished products.
- Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
- Measured and weighed items to meet quality standards and prevent waste.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Met or exceeded target for on-time customer shipments.
Main Grill Cook
Trail house Grocery and Grill Mountain man Storage
Jemez Pueblo
03.2015 - 06.2018
- Prepared and cooked a variety of grilled foods for customers.
- Maintained cleanliness and organization of the kitchen and grill area.
- Assisted in managing food inventory to ensure fresh supplies.
- Followed safety procedures to handle food and kitchen equipment properly.
- Operated kitchen equipment, including grills and fryers, efficiently.
- Engaged with customers to provide excellent service during meal preparation.
- Ordered necessary ingredients from suppliers based on weekly demand projections.
- Delivered dishes neatly, accurately and quickly.
- Prepared orders according to recipe and customer specifications.
- Operated and cleaned flat top grill, char grill, hood vent and fryers.
- Collected left over food from plates after customers finished eating meals served at the grill station.
- Ensured that all food products were stored in accordance with health regulations.
- Adhered to safety standards while operating kitchen equipment such as knives, slicers and grinders.
- Anticipated peak and non-peak service times and cooked food accordingly.
- Maintained clean and orderly kitchen to reduce hazards and risk of food-borne illnesses.
- Responded promptly to guests' requests related to grill-cooked dishes.
- Monitored stock of all necessary supplies needed for daily operations.
- Organized supplies in an efficient manner so that they can be easily accessed during peak hours.
- Inspected kitchen equipment for cleanliness and functionality on a regular basis.
- Maintained a clean work station area including tables, shelves, grills, broilers, fryers, pasta cookers and other kitchen equipment.
- Kept accurate records of food temperatures during storage and service periods.
- Managed inventory levels of raw materials used for grilling purposes.
- Checked the quality of raw materials used for cooking and preparation purposes.
- Chopped, cut, sliced and diced ingredients in preparation for shift.
- Restocked grill station with condiments and ingredients.
- Trained new staff members on proper usage of kitchen tools and equipment.
- Prepared breakfast, lunch and dinner orders quickly to maintain consistent customer flow.
- Executed proper knife handling skills to prevent injuries.
- Prepared meats to appropriate internal temperature to ensure safety.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Stored foods in designated areas by following standard wrapping, dating and rotation procedures.
- Assisted in preparation of menu items ranging from burgers to sandwiches.
- Stored food in designated containers and storage areas to prevent spoilage.
- Utilized kitchen utensils and equipment to weigh, measure and mix ingredients according to recipes or personal judgment.
- Monitored kitchen productivity and assessed overall productivity and workflow.
- Sanitized workstation before and after shift to prevent illness and food contamination.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Received and stored food and supplies.
- Replenished food items from inventory and rotated ingredients.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Sandwich Artist
SUBWAY®Restaurants
Jemez Pueblo
06.2011 - 01.2013
- Prepared sandwiches according to customer specifications and SUBWAY® standards.
- Maintained cleanliness of work area and equipment throughout shift.
- Operated cash register and handled customer transactions efficiently.
- Assisted customers in selecting ingredients and customizing orders.
- Followed food safety guidelines to ensure quality and freshness of ingredients.
- Stocked ingredients and supplies to ensure smooth operation during service hours.
- Provided excellent customer service to enhance overall dining experience.
- Completed opening, closing, and shift change tasks by following company guidelines.
- Maintained cleanliness of work area throughout shift.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Used POS system and cash register to receive payments by cash, check, credit card, and voucher.
- Kept customer and food preparation areas clean and well-organized.
- Restocked counter supplies and condiment stations, cleaned windows, and emptied trash cans during slow periods.
- Sanitized food storage and preparation areas to comply with food health and safety requirements.
- Communicated effectively with co-workers regarding customer needs and concerns.
- Stored food properly to prevent spoilage, cross-contamination and illnesses.
- Checked expiration dates on products to ensure freshness of items served to customers.
- Greeted customers and provided product knowledge.
- Provided excellent customer service by addressing inquiries promptly and professionally.
- Assisted in the training of new staff members on proper sandwich-making techniques.
- Verified that prepared food met quality standards prior to serving it to customers.
- Stocked shelves with products and supplies.
- Monitored temperature of freezers and coolers throughout shift.
- Organized inventory for efficient restocking of products.
- Verified orders and bagged items for easy transport.
- Communicated with customer to provide menu offering details and assist with decision-making.
- Answered guest questions, delivering most accurate, and updated information available.
- Inspected equipment regularly for proper functioning and sanitation standards.
- Coordinated with suppliers to ensure timely delivery of fresh ingredients.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
Education
High School Diploma -
Bernalillo High School
Bernalillo, NM05-2011
Skills
- Sanitizing
- Customer service
- Equipment cleanliness
- Customer engagement
- Time management
- Team collaboration
- Effective communication
- Attention to detail
- Concise time-management
- Multitasking and organization
- Flexible schedule
- Quick-learning
Timeline
Cricut Crafter
Self Employed Services
07.2025 - Current
Sales Representative and Factory Worker
Vigils Beef Jerky and more
09.2018 - 07.2021
Main Grill Cook
Trail house Grocery and Grill Mountain man Storage
03.2015 - 06.2018
Sandwich Artist
SUBWAY®Restaurants
06.2011 - 01.2013
High School Diploma -
Bernalillo High School