Anne Alessandri

Process invoices and sales orders, organizing account files.

Handle bank deposits and account receivables. Maintain computer and physical filing system. Maintain office budget and answer phones.

Managed front and back offices, Performed consultations with walk-in and telephone clients. Kept front office clean and well organized to keep areas presentable for guests and maximize professional appeal. Maintained client scheduling, files and other administrative duties. Assisted with local marketing and meeting retail sales goals. Also assisted dentists with patient procedures.

Answered inbound calls from customers inquiring about the product. Adhered to company policies and scripts to consistently achieve call-time and quality standards. Booked appointments, processed payments and data entry.

Completed point of sale opening and closing procedures. Supervised full and part time staff. Managed inventory control and cash control. Trained new hires and was responsible for buying and merchandising in my store.

Resolved customer queries, problems and conflicts. Administered payroll and bookkeeping.