Anne Brennan

• Complied with health and safety codes to protect staff and customers.
• Packaged and labeled baked goods with accurate descriptions and ingredients.
• Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes.
• Resolved customer concerns with positive approach and constructive strategies.
• Cleaned and maintained kitchen equipment and oven.
• Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
• Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
• Replenished and rotated food items, following correct food cooling and storage procedures.
• Developed new products based on seasonal ingredients, holidays and dessert trends.

• Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
• Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
• Trained and assisted new kitchen staff members.
• Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
• Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
• Created identical dishes numerous times daily with consistent care, attention to detail and quality.
• Operated dishwasher and manually washed dishes to clean all chinaware, silverware and cooking utensils.
• Maintained food safety and sanitation standards.
• Measured, weighed and mixed appropriate ingredients according to recipe directions.
• Restocked inventory and ingredient items to maintain optimal kitchen efficiency.

• Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
• Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
• Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
• Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
• Operated dishwasher and manually washed dishes to clean all chinaware, silverware and cooking utensils.
• Maintained food safety and sanitation standards.
• Measured, weighed and mixed appropriate ingredients according to recipe directions.
• Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
• Managed opening and closing shift kitchen tasks.

• Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
• Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
• Trained and assisted new kitchen staff members.
• Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
• Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
• Created identical dishes numerous times daily with consistent care, attention to detail and quality.
• Operated dishwasher and manually washed dishes to clean all chinaware, silverware and cooking utensils.
• Maintained food safety and sanitation standards.
• Measured, weighed and mixed appropriate ingredients according to recipe directions.
• Restocked inventory and ingredient items to maintain optimal kitchen efficiency.

Temporary position researching unpaid invoices. I utilized our medical office software to pull up old accounts with open balances. I contacted the insurance company(ies) involved to determine validity of the claims and followed through with either resubmitting the ticket or adjusting the account depending on the actual status of the claim.

• Provided clerical support to company employees by copying, faxing and filing documents.
• Interacted with customers by phone, email or in-person to provide information.
• Responded to inquiries from callers seeking information.
• Maintained organized files and stocked supplies to support team needs and maximize performance.
• Executed record filing system to improve document organization and management.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Composed sensitive, confidential reports and documentation.
• Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
• Boosted file efficiency and reduced storage space with proactive management of records and elimination of redundancy.

• Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
• Assisted youth with study habits.
• Maintained strict confidentiality in all situations unless abuse, neglect or threats identified.
• Supported individuals with blindness and mental deficiencies to help develop communication, social and daily living skills.
• Taught skills in cooking, cleaning and finances via individual instruction.

• Audited and corrected discrepancies in inventory numbers.
• Completed physical inventory counts on scheduled rotation.
• Recorded information, shortages and discrepancies to keep records current and accurate.
• Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
• Input data in warehouse database to create updated status reports for quick reference of project progress and deadlines.
• Implemented organizational systems to optimize product placement and operational productivity.
• Managed complex projects as directed by leadership, delivering positive outcomes within time and budget constraints.
• Installed and educated office personnel on inventory control equipment and software.