Hi, I’m
Anne Castleberry
Yoncalla,OR
Overview
18
years of professional experience
Work History
Fred Meyer JewelersRoseburg, OR
Fred Meyer Jewelers Manager
09.2006 - Current
Job overview
- Maximized performance by monitoring daily activities and mentoring
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Accomplished multiple tasks within established timeframes.
- Defined clear targets and objectives and communicated to other team members.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Established team priorities, maintained schedules and monitored performance.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Onboarded new employees with training and new hire documentation.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
Yoncalla High SchoolYoncalla, OR
Diploma from Basic
06.1977
University Overview
Skills
- Training and Development
- Time Management
- Managing Operations and Efficiency
- Performance Evaluations
- Team Development
- Shift Scheduling
- Onboarding and Orientation
- Professional and Courteous
- Computer Skills
- Hiring and Training
- Scheduling and Coordinating
- Performance reviewing
- Customer Service
- Good Telephone Etiquette
- Multitasking Abilities
- Task Prioritization
- Friendly, Positive Attitude
- Inventory process
- Shipping and receiving
Timeline
Fred Meyer Jewelers Manager
Fred Meyer Jewelers
09.2006 - Current
Yoncalla High School
Diploma from Basic