Anne Chapman
The Villages,FL
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
45
45
years of professional experience
Work History
Senior Administrative Assistant
Wipfli / MacPage LLC
09.1993 - 09.2022
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Acted as backup for other employees by providing support and adapting to requirements of department.
- Kept files and records in content management systems such as MS SharePoint, EXCEL and others.
- Drafted documents in company-directed formats and fonts accurately and consistently.
- Managed filing system, entered data and completed other clerical tasks.
Legal Secretary
Friedman & Babcock
09.1992 - 09.1993
- Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
- Organized files for court proceedings.
- Filed documents with courts on behalf of attorney.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
Human Resources Assistant
Maine Savings Bank
06.1989 - 09.1992
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Scheduled and coordinated interviews between hiring managers and potential candidates.
Receptionist / Back Office Assistant
American Building Products
09.1980 - 06.1989
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Provided administrative support with accurate document preparation and data entry.
- Managed day-to-day department operations with effective workflow coordination.
- Collaborated with other departments to foster smooth operation of daily processes.
Bank Teller
Canal Bank
06.1979 - 09.1980
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Counted and packaged currency and coins.
- Reconciled cash drawer and resolved discrepancies.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
Cashier / Customer Service Manager
Zayre Department Store
06.1977 - 06.1979
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Operated cash register to record transactions accurately and efficiently.
- Learned duties for various positions and provided backup at key times.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Cashier
Shaw's Supermarket, Part-Time
09.1987 - 09.1989
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Pizza Maker
Angelone's Pizza, Part-Time
06.1985 - 09.1987
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Monitored pizzas throughout cooking process to deliver correct doneness and prevent burning or undercooking.
Education
Business Administration
University of Maine
Orono, MEBusiness Administration
Westbrook College
Portland, MEHigh School Diploma -
Windham High School
Windham Center, ME06.1974
Skills
- Data Entry Documentation
- Administrative Procedures
- Administrative and Clerical Support
- Grammar
- Filing
- Microsoft Office
- Typing Proficiency
- Office Equipment Operation
- Sorting and Labeling
- Multitasking and Time Management
- Mail Management
- PC Proficiency
- Document and File Management
Timeline
Senior Administrative Assistant
Wipfli / MacPage LLC
09.1993 - 09.2022
Legal Secretary
Friedman & Babcock
09.1992 - 09.1993
Human Resources Assistant
Maine Savings Bank
06.1989 - 09.1992
Cashier
Shaw's Supermarket, Part-Time
09.1987 - 09.1989
Pizza Maker
Angelone's Pizza, Part-Time
06.1985 - 09.1987
Receptionist / Back Office Assistant
American Building Products
09.1980 - 06.1989
Bank Teller
Canal Bank
06.1979 - 09.1980
Cashier / Customer Service Manager
Zayre Department Store
06.1977 - 06.1979
Business Administration
University of Maine
Business Administration
Westbrook College
High School Diploma -
Windham High School