Summary
Overview
Work History
Education
Skills
Certification
Timeline
Work Availability
Other Education
Work Preference
Software
References
Languages
Hobbies and Interests
References
Quote
Accomplishments
Affiliations
Interests
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Anne Chavez

Anne Chavez

Burbank,California

Summary

Skilled marketing and operations specialist with expertise in client relationship management and process optimization. Proven ability to enhance customer experiences and streamline operations in luxury settings. Experienced in digital marketing, event planning, and content creation for high-profile brands.

Overview

20
20
years of professional experience
1
1
Certificate

Work History

Photographer Assistant

Coy Gutierrez Photography
Burbank, CA
01.2022 - Current
  • Assisted photographers in high-profile shoots, enhancing output quality through expert photo editing.

Producer

Mimi & Coy Photography
Burbank, CA
01.2022 - Current
  • Produced lifestyle and architectural shoots, coordinating logistics and creative direction for major hotel brands.

Marketing Assistant

COCOON Beverly Hills and Specialty Hardware + Plumbing
Beverly Hills, CA
06.2022 - 07.2025
  • Office manager for three luxury showrooms, ensuring the best luxury customer experience for our clients.
  • Provided administrative and operational support for all departments (Office of the President, Marketing, Sales Team, Accounting, Shipping, and Warehouse).
  • Reviewed current processes and created cost- and time-efficient systems and processes for project fulfillment.
  • Created sales and marketing materials, and social media content. Did event, product, and architectural photography and videography for different brands.
  • Handled social media management for Instagram, Facebook, Pinterest, and YouTube, and digital marketing using SEO. Optimized and updated Google Business pages.
  • Involved in event planning and preparation, event execution, and developing post-event content and event follow-up for West Edge Design Fairs in 2023 and 2024, and the COCOON Maison Collection Launch in 2024.
  • Met with designers, contractors, and homeowners and presented the showrooms, brands and products. Discussed product information, and provided architectural samples for projects. Collected client/project information and assisted clients with placing orders
  • Attended to customer service inquiries received via email, call, or SMS, including providing technical information or assistance to clients. Communicated with overseas vendors for additional technical info and/or replacement parts
  • Created complete technical specification files, created and updated databases and monitoring sheets, updated project files and orders and checked files for accuracy. Forwarded files to different departments and filed completed projects.
  • Responsible for organizing, tracking and updating product inventory in the showrooms and warehouse, providing available inventory for sale and re-ordering finish samples and marketing materials
  • Coordinated with local and international vendors on product and shipping information. Handled negotiations with vendors, placed and confirmed orders
  • Provided shipping paperwork, such as customs requirements. Coordinated with clients, sales reps, vendors, shipping department, delivery drivers, and courier services to ensure correct and complete deliveries. Planned daily shipping schedule according to optimal cost and time. Helped minimize revenue loss from lost and damaged orders.
  • Assisted with coordinating with accounting, clients, vendors, and accounting for payables and receivables. Updated QuickBooks invoices.

Inventory Control Tech

V Manufacturing and Logistics
Walnut, CA
08.2021 - 11.2021
  • Responsible for keeping track of and managing the company's inventory of components, raw materials, formulas, and finished products using the Acctivate software.
  • Worked with software developers to customize the Acctivate system to generate complete, accurate reports.
  • Facilitated projects/orders from start to end, from inputting sales orders, receiving inventory, processing, completion, shipping, and invoicing. Coordinated with other departments in the organization, as well as upper management, for project fulfillment.
  • Reviewed inventory process and fine-tuned process in collaboration with other departments. Then, I created a comprehensive training guide outlining systems and processes for my role.
  • I accomplished completing the company's backlog of data entries and updated the database to more accurate figures. This met the requirements for an external audit, which helped the company pass the audit.

Managing Partner

DRF Good Food Corporation
Manila, Philippines
11.2020 - 05.2021
  • Responsible for managing, operating, marketing, and sales for a wholesale beverage supply distribution business in the region. Developed business processes and standards, hired, and trained staff for a new business venture.
  • Spearheaded marketing efforts. Created the Facebook business page, Messenger, and Google Business Pages. Created and ran a single Facebook ad, which generated over 100% ROI in net sales. Grew sales by 117%, acquired 30% more customers, and increased Facebook followers by 71% in four months.

Consultant

Direct Door Marketing
Manila, Philippines
03.2019 - 05.2021
  • Consultant for business development, marketing, creative direction, operations, and finance.

Marketing Manager

Waltermart Mall
Manila, Philippines
10.2019 - 03.2020
  • Handled business development for a major mall brand's out-of-home revenue stream, as well as media planning and buying.
  • Established business processes and standards to improve operations and create savings. Managed, audited, and negotiated with outdoor suppliers, ensuring compliance with new standards.
  • Part of the Corporate Marketing Communications Team, conceptualized and executed corporate campaigns.

Business Partner

Asiaprime Properties
Manila, Philippines
03.2018 - 02.2019
  • Developed business and marketing plans, and designed corporate and marketing collaterals for real estate development projects
  • Presented to potential investors and project partners.
  • Handled Public Relations, Customer Service, and Legal Affairs. Improved relations with clients, government agencies, financial institutions, and other external relations
  • Managed operations and finances, improving cash flow by investing in strategies with ROI, and helped keep the company afloat

Business Development

ActivAsia, Inc.
Manilla, Philippines
10.2017 - 02.2018
  • Assisted in establishing a new business stream within the company. Worked directly with the President and CEO and Chief Marketing Officer. Created standard business processes and systems. Hired, trained, and led a lean marketing and operations team
  • Worked directly with the Chief Financial Officer to review financials, and draft project feasibility studies
  • Conceptualized, led design direction, and produced the company's marketing kits. Responsible for marketing the company to brands and agencies. Presented the brand, services, and products to clients
  • Responsible for project management of internal events and corporate initiatives such as corporate social responsibility projects. Involved in event and brand management with client accounts
  • Served as a public relations liason with government agencies and entrusted with confidential information
  • Spearheaded special projects such as the: Skyway Corporation Construction Public Relations event, Event Branding for a FIBA Manila Olympic Qualifying Tournament

Executive Project Coordinator

Team Ateneo Foundation, Inc.
Manilla, Philippines
06.2005 - 02.2007
  • Project management of fundraising efforts and events, including the final Homecoming event with approximately 1,000 attendees.

Education

Quickbooks Online, Quickbooks for Business, Microsoft Excel

Burbank Adult School
01.2022

SEO Specialization

University of California, Davis
01.2020

Basic and Advanced Google Analytics

Google Career Certificates
01.2019

Certified Digital Marketing Fundamentals

Certified Digital Marketing
01.2019

Marketing Diploma Program -

Ateneo de Manila Graduate School of Business
01.2011

A.B. - European Studies, History, French

Ateneo de Manila University
01.2005

Skills

  • Client Relationship Management
  • Digital Marketing and Social Media Management
  • Creative Direction, Content Creation and Editing
  • Microsoft Office Suite
  • Google Workspace
  • Quickbooks for Business
  • Inventory Management Systems
  • E-commerce solutions
  • Process Optimization
  • Event Planning

Certification

  • Quickbooks Online - 2022
  • Quickbooks for Business - 2022
  • Microsoft Excel - 2022
  • SEO Specialization, University of California, Davis - 2020
  • Basic and Advanced Google Analytics - 2019
  • Certifed Digital Marketing - 2019

Timeline

Marketing Assistant

COCOON Beverly Hills and Specialty Hardware + Plumbing
06.2022 - 07.2025

Photographer Assistant

Coy Gutierrez Photography
01.2022 - Current

Producer

Mimi & Coy Photography
01.2022 - Current

Inventory Control Tech

V Manufacturing and Logistics
08.2021 - 11.2021

Managing Partner

DRF Good Food Corporation
11.2020 - 05.2021

Marketing Manager

Waltermart Mall
10.2019 - 03.2020

Consultant

Direct Door Marketing
03.2019 - 05.2021

Business Partner

Asiaprime Properties
03.2018 - 02.2019

Business Development

ActivAsia, Inc.
10.2017 - 02.2018

Executive Project Coordinator

Team Ateneo Foundation, Inc.
06.2005 - 02.2007

Quickbooks Online, Quickbooks for Business, Microsoft Excel

Burbank Adult School

SEO Specialization

University of California, Davis

Basic and Advanced Google Analytics

Google Career Certificates

Certified Digital Marketing Fundamentals

Certified Digital Marketing

Marketing Diploma Program -

Ateneo de Manila Graduate School of Business

A.B. - European Studies, History, French

Ateneo de Manila University

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Other Education

  • Quickbooks Online, Quickbooks for Business, and Microsoft Excel classes, Burbank Adult School, 2022
  • SEO Specialization, University of California, Davis, 2020
  • Basic and Advanced Google Analytics, Google Career Certificates, 2019
  • Certified Digital Marketing Fundamentals, Certified Digital Marketing, 2019

Work Preference

Work Type

Full TimePart TimeContract WorkGig WorkInternship

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offPaid sick leave

Software

Photo and Video Editing

Quickbooks Accounting Software

Inventory Management Systems

Data Management

Shipping Applications

Microsoft Office Applications

Mac Applications

Social Media Management Applications

Analytics

Data Visualization

References

References available upon request.

Languages

English
Native language

Hobbies and Interests

  • Equine Therapy Program volunteer aide
  • Wildlife photography
  • Travel and outdoor activities such as hiking and freediving

References

References available upon request.

Quote

Unless someone like you cares a whole awful lot, Nothing is going to get better. It's not.
Dr. Suess

Accomplishments

  • Collaborated with the Olympics design team in the development of the FIBA Manila Olympic Qualifying Tournament Event Branding and Merchandising.
  • Supervised team of 20 staff members.
  • Achieved passing an inventory audit by completing all project backlogs with accuracy and efficiency.

Affiliations

  • Wild at Heart Horse Rescue
  • Philippine Animal Welfare Society
  • TES Star Horses Program

Interests

Photography

Travel and Outdoor Activities

Volunteer Work for Animal Rescues

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