Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised. Dedicated to contributing to team success and achieving company objectives.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Allied Universal Security Services
11.2023 - Current
Greet incoming visitors and customers professionally, providing friendly and knowledgeable assistance.
Confirm appointments, communicate with clients, and update client records accurately.
Answer phones promptly and direct calls to appropriate personnel.
Maintain a detailed visitor log to ensure security and monitor facility access.
Ensure the reception area is clean and organized, creating a positive first impression for guests.
Security Professional
Allied Universal Security Services
11.2023 - Current
Monitor and patrol premises to ensure safety and prevent unauthorized access.
Respond promptly to incidents, emergencies, and alarms, following established protocols.
Record detailed incident reports with accurate accounts of occurrences, actions taken, and outcomes.
Conduct regular inspections of the property to identify and address potential safety hazards.
Provide excellent customer service by assisting visitors, employees, or residents while maintaining a secure environment.
Concierge
Allied Universal Security Services
01.2024 - 10.2024
Provided exceptional service to residents by addressing inquiries, managing requests, and resolving concerns promptly.
Coordinated with building management, maintenance teams, and external vendors to ensure smooth daily operations.
Monitored building security, including managing access for visitors and deliveries, and maintaining a safe environment.
Volunteer Secretary
Polyclinique De La Ruelle Berne
06.2019 - 09.2019
Maintained patient records
Answered phone calls to give information to patients or take messages
Scheduled appointments and conducted follow-up calls to patients.
Coordinated with other secretary to ensure efficient operation of the clinic
Education
Bachelor of Science - Business Administration
Southern New Hampshire University
Hooksett, NH
05-2026
Associate of Science - Business Administration And Management
Norwalk Community College
Norwalk, CT
05.2024
High School Diploma - undefined
Institution Sainte Rose De Lima
06.2022
Skills
Microsoft Office
Meticulous Attention to Detail
Verbal and Written Communication
Strong Organizational Skills
Critical Thinking
Customer service
Time management
Listening skills
Telephone etiquette
Team collaboration
LANGUAGES
Haitian Creole
Native or Bilingual
French
Native or Bilingual
English
Full Professional
Timeline
Concierge
Allied Universal Security Services
01.2024 - 10.2024
Front Desk Receptionist
Allied Universal Security Services
11.2023 - Current
Security Professional
Allied Universal Security Services
11.2023 - Current
Volunteer Secretary
Polyclinique De La Ruelle Berne
06.2019 - 09.2019
High School Diploma - undefined
Institution Sainte Rose De Lima
Bachelor of Science - Business Administration
Southern New Hampshire University
Associate of Science - Business Administration And Management