- Passionate about balancing physical health with mental and emotional wellness
- Music, participating in choir for the past 13 years
- Hiking
- Playing Sports
- Volunteering
- Participating in cultural exchange programs and homestays
- Backpacking
- Animal Care
- Supporting STEM education initiatives and mentorship programs
- Dancing
- Road Trips
Anne Cleland
Summary
Dynamic and dedicated professional with lifeguarding experience at Grosse Pointe Yacht Club, skilled in emergency response and effective communication. Proven leadership as a mentor and strong problem-solver, certified in CPR and AED. Committed to ensuring safety and enhancing guest experiences through attentive service and proactive engagement.
Childcare professional with proven ability to create safe and stimulating environments for children. Known for developing age-appropriate activities that foster growth and development. Reliable team collaborator who adapts to changing needs and maintains high standards.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lifeguard
Grosse Pointe Yacht Club
05.2024 - Current
- Monitored swimming areas to ensure safety and compliance with facility regulations.
- Responded quickly to emergencies, providing first aid and CPR as needed.
- Assisted in maintaining cleanliness and organization of pool facilities.
- Communicated effectively with patrons regarding pool rules and safety procedures.
- Participated in regular training sessions to enhance lifesaving skills and knowledge.
- Collaborated with team members to coordinate effective emergency response drills.
- Conducted water aerobics classes
Childcare Provider
Self Employed Services
01.2020 - Current
- Supervised children's daily activities, ensuring safety and engagement.
- Developed and implemented age-appropriate educational activities to foster learning.
- Communicated effectively with parents regarding child progress and behavioral issues.
- Maintained cleanliness and organization in childcare environment to promote health standards.
- Assisted in meal preparation, ensuring nutritional guidelines were followed for children's diets.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
- Provided emotional support and guidance to children during difficult times.
- Resolved conflicts among children, teaching them effective problem-solving and negotiation skills.
Lifeguard
Lakefront Park
05.2023 - 09.2023
- Attentively monitored swimmers to identify distress.
- Monitored safety of guests in and around swimming pool.
- Demonstrated strong leadership skills by mentoring new lifeguards during their onboarding process.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Educated pool users on proper swimming techniques, contributing to a safer swimming environment.
- Provided friendly customer service to guests and addressed concerns.
- Responded to emergency situations in a timely, efficient manner.
Dishwasher/Server
Marchiori Catering
03.2022 - 09.2023
- Operated commercial dishwashing equipment to maintain cleanliness and hygiene standards.
- Collaborated with kitchen staff to ensure timely availability of clean dishes and utensils.
- Maintained organized work areas for efficient workflow and safety compliance.
- Assisted in training new staff on proper dishwashing techniques and safety protocols.
- Followed supervisor instructions to complete tasks on time.
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Collaborated with kitchen staff to streamline order delivery and enhance service efficiency.
- Managed multiple tables simultaneously, prioritizing tasks to optimize guest satisfaction.
Education
No Degree - Packaging
Michigan State University
East Lansing, MI05-2029
High School Diploma -
Grosse Pointe North High School
Grosse Pointe Woods, MI06-2025
Skills
- Strong communicator
- Effective problem-solver
- Leadership qualities- ice hockey captain lacrosse captain
- Athletic achievements- Varsity ice hockey all state
- Adaptability in emergencies
- Issue resolution
- Native level english speaker, beginner level french speaker
- CPR and AED certified
- Community service- worked with others to teach children about religion, helped make meals for homeless veterans
- Event planning- planned fundraisers for Gilda's club and for my hockey team
- Money handling- ran the bank accounts and venmo for the ice hockey team
- Attention to detail
Accomplishments
- Awarded parents club scholarship in April 2025.
- Awarded Cari Gaurke Memorial award and scholarship for athletics and preforming arts in June 2025
- Awarded Grosse Pointe North Choirs scholarship in August 2023 and 2024
- Varsity ice hockey all state 2025
- Ligget tournament team 2023, 2024, and 2025
- All state choir 2025
- Varsity ice hockey and lacrosse captain
- Successfully led water aerobics classes for members of various ages
Certification
- First Aid/CPR Certified
- Microsoft Office certification
Interests
Timeline
Lifeguard
Grosse Pointe Yacht Club
05.2024 - Current
Lifeguard
Lakefront Park
05.2023 - 09.2023
Dishwasher/Server
Marchiori Catering
03.2022 - 09.2023
Childcare Provider
Self Employed Services
01.2020 - Current
No Degree - Packaging
Michigan State University
High School Diploma -
Grosse Pointe North High School