Anne Creighton
Ringgold,GA
Summary
Professional successful at evaluating and distilling complex financial data. Excels at cultivating and maintaining strong client relationships. Stays current on developments across multiple industries to best serve clients with fresh, accurate and relevant information and mitigate potential impacts. Flexible and focused team player with expertise in customer relationship management, hr proficiencies, strategic planning and time management. Considered highly knowledgeable in information technology, systems and program management.
Overview
10
10
years of professional experience
Work History
Financial Analyst /Group Human Resources Manager
Southern Surgical Arts
Chattanooga, TN
02.2024 - Current
- Assisted with onboarding new employees and supported current employees in managing payroll and benefits adjustments
- Worked closely with management to implement and execute various company initiatives
- Executed effective communication through phone interactions, ensuring timely processing of company product orders.
- Streamlined financial processes related to invoicing and payment collections
- Handled procurement duties for a wide range of supplies including office, medical, and surgical
- Oversaw the timely completion of quarterly reports and payment disbursement
- Coordinated the completion and submission of accounts for end of year reports and tax returns
- Contributed to enhancing overall operations by conducting research and actively participating in the implementation of various company wide changes including those related to Health Insurance, 401k plans,and card processing equipment.
- Reviewed financial documents and records to assess accuracy and compliance with applicable laws, regulations, and standards.
- Assessed potential risks associated with new investments or acquisitions.
- Drafted presentations summarizing key findings from financial analyses.
- Developed strategies to improve efficiency of business operations and reduce costs.
- Analyzed trends in financial performance to identify areas for improvement.
- Utilized financial software and advanced Excel functions to streamline data analysis and reporting processes.
- Provided financial analysis support during merger and acquisition (M&A) activities.
- Analyzed complex financial information to offer recommendations to management, driving decision-making.
- Analyzed current HR operations identifying areas of improvement while developing strategies to maximize efficiency.
Appeals and Grievances Representative
United Healthcare Group
Dayton, TN
03.2022 - 02.2024
- Analyzed provider appeals to determine billability of claims
- Engaged in direct communication with management to effectively resolve any appeal discrepancies or issues.
- Addressed and resolved provider concerns and issues related to appeals or grievances
- Provided support to coworkers in resolving issues.
- Promoted a positive and lively setting to enhance customer satisfaction.
- Resolved customer complaints in a professional manner while remaining empathetic to their concerns.
- Consistently met daily performance goals set by management team members.
- Assisted co-workers during busy periods or whenever needed in order to provide excellent customer service.
- Participated in regular team meetings to discuss performance, strategies, and goals.
Accounts Payable Clerk
Mckee Foods Corporation
Collegedale, TN
08.2021 - 03.2022
- Ensured timely payment of invoices
- Facilitated effective communication among vendors, purchasing agents, and receiving agents to rectify invoice errors
- Handled incoming inquiries and messages from vendors in a timely manner, ensuring effective communication
- Utilized strong problem-solving skills to resolve payment issues efficiently
- Processed invoices and payments in accordance with company policies and procedures.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Took advantage of discount opportunities by paying vendors within payment terms.
- Verified accuracy of coding on invoices prior to processing payments.
- Monitored accounts receivable aging reports to ensure timely payments.
- Managed vendor relationships through prompt communication of payment information.
Packaging Operator / Peer Trainer
Mckee Foods Corporation
Collegedale, TN
11.2020 - 08.2021
- Operated carton formers and wrappers as required
- Implemented quality control measures to ensure product excellence
- Ensured workplace safety and organization
- Executed necessary minor maintenance tasks
- Achieved consistent accuracy and efficiency in data entry tasks.
Executive Administrative Assistant /Assistant Financial Analyst
Miracle & Associates, Chtd
Mountain Home, ID
09.2018 - 10.2020
- Maintained accurate records of financial transactions, including receiving customer payments and disbursing vendor payments.
- Maintained up-to-date contact lists of vendors and suppliers while coordinating orders as required by executives.
- Ordered office supplies as needed while monitoring inventory levels to ensure adequate stock is available at all times.
- Provided secretarial support to the executive staff including composing correspondence, memos, presentations, reports and other documents as requested.
- Prepared monthly financial statements according to established deadlines.
- Managed incoming mail by sorting out items that needed immediate attention or forwarding it on to the appropriate department or individual for action or response.
- Collaborated with sales representatives to negotiate optimal deals
- Developed and nurtured strong connections with both clients and sales representatives.
- Delivered accurate and prompt payroll and bookkeeping services to clients
- Created spreadsheets using Excel software programs including formulas, macros and pivot tables.
- Answered incoming telephone calls from internal and external customers promptly and professionally; transferred calls appropriately; responded to inquiries in a timely manner.
- Managed document filing system for efficient storage and retrieval.
- Managed and organized client files to ensure accuracy and completeness
- Managed and streamlined tax return processes
- Organized and maintained executive calendars, scheduled meetings, conferences, travel arrangements, and appointments.
- Processed accounts payable and receivable transactions accurately within set timeframes.
- Reviewed financial documents and records to assess accuracy and compliance with applicable laws, regulations, and standards.
Waitress / Hostess
Wingers Alehouse & Restaurant
Mountain Home, ID
02.2018 - 09.2018
- Bussed tables as needed during peak hours.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Assisted in seating guests at tables or booths.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Organized take-out orders efficiently according to customer requests.
- Prepared checks accurately and processed payments promptly.
- Developed positive relationships with regular customers through friendly conversation.
- Maintained a clean work station by restocking supplies, wiping down counters.
Packaging Operator / Peer Trainer
Mckee Foods Corporation
Collegedale, TN
08.2014 - 10.2017
- Maximized efficiency in operating wrappers and formers
- Ensured high quality of all products manufactured
- Maintained a high level of safety and organization at work
- Performed minor maintenance as required.
- Supported supervisor in managing staff schedules
- Proficient in data entry with a focus on efficiency and accuracy.
- Inspected finished products for defects before packing them into boxes or bags.
Education
Veterinary Assistant Certificate -
Penn Foster College
Some college completed - Human Resources
Cleveland State Community College
Some college completed - Psychology
Rappahannock Community College
Skills
- Bookkeeping
- Report Preparation
- Account Reconciliation
- Data Analysis
- Auditing
- Budget support
- Interdepartmental Coordination
- Adobe Software
- Research abilities
- General ledger journal entry
- Quantitative analysis expertise
- Quickbooks
- MS Office Suite
- Budgetary Planning
- Advanced computer skills
- Organizational management principles
- Administrative Support
- Expense and revenue analysis
- Microsoft Excel
- Finance
- Analytical research
- Accounting Principles
- Comparative analysis
- Budget Compliance
- GAAP principles expertise
- Customer Relationship Management
- Research and Data Analysis
- Self-motivated professional
- Strong Organization
References
References available upon request.
Timeline
Financial Analyst /Group Human Resources Manager
Southern Surgical Arts
02.2024 - Current
Appeals and Grievances Representative
United Healthcare Group
03.2022 - 02.2024
Accounts Payable Clerk
Mckee Foods Corporation
08.2021 - 03.2022
Packaging Operator / Peer Trainer
Mckee Foods Corporation
11.2020 - 08.2021
Executive Administrative Assistant /Assistant Financial Analyst
Miracle & Associates, Chtd
09.2018 - 10.2020
Waitress / Hostess
Wingers Alehouse & Restaurant
02.2018 - 09.2018
Packaging Operator / Peer Trainer
Mckee Foods Corporation
08.2014 - 10.2017
Veterinary Assistant Certificate -
Penn Foster College
Some college completed - Human Resources
Cleveland State Community College
Some college completed - Psychology
Rappahannock Community College
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