Anne Davis

Play a crucial role in delivering excellent customer service and ensuring smooth store operations. You are responsible for processing transactions efficiently, assisting customers with inquiries, and money services center.

Processor, Drive-Thru, and Front-End Sales Associate at Krispy Kreme, played a crucial role in delivering high-quality products and outstanding customer service. Responsibilities included processing and decorating doughnuts, managing drive-thru operations, and assisting customers at the front counter to ensure a smooth and enjoyable experience

• Implemented visual merchandising standards to create an appealing shopping experience for customers.
• Addressed customer inquiries and concerns promptly, resolving issues effectively to maintain loyalty and satisfaction.
• Opened and closed the store according to established protocols, ensuring the safety of all employees and assets.
• Assisted in training new team members, ensuring they quickly adapted to company policies and procedures.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.