Anne Del Zotto
Graduate Student In Rehabilitation Counseling
San Diego,CA
Overview
1
1
Language
3
3
Certifications
5
5
years of post-secondary education
11
11
years of professional experience
Work History
Nanning
Families
Carmichael, CA
06.2013 - Current
- Offered positive and nurturing environments to support child social and emotional growth.
- Coordinated different types of activities to enhance physical and intellectual development.
- Supported children in daily activities, including playing, meals and snacks, hygiene and socialization.
- Engaged with children on individual basis to build positive relationships.
- Monitored children's play activities to verify safety.
- Supervised children on playground to help develop physical and social skills.
- Assisted children with homework assignments and special projects across different subjects to promote academic success.
- Organized activities that enhanced children's physical, emotional and social well-being.
- Encouraged children to be understanding and patient with others.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Supervised children engaged in physical activity, learning and social skills with peers.
- Monitored schedules to maintain sleeping, eating and school schedules for children.
- Made healthy snacks and meals for multiple children.
- Balanced playtime and limited screen time to optimize types of stimulation and support development of fine motor, gross motor and cognitive skills.
- Established and maintained safe play environment for children.
- Prepared bite-sized snacks and carefully watched young children eat to prevent choking.
- Closely monitored children's play activities to verify safety.
- Promoted language development skills through reading and storytelling.
- Maintained updated list of emergency contact information and child's health information to act quickly if emergencies occur.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Communicated with parents about daily activities and behaviors.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Supported children's educational progress by reviewing completed homework, quizzing on math and science and assisting with homework.
- Bathed, dressed and helped with teeth brushing to promote healthy personal hygiene and good oral health.
- Organized and cleaned home after activities by picking up toys for tidy home when parents arrive.
- Played games and read books to young children, limiting TV and mobile device time.
- Led indoor and outdoor activities and steered children away from dangers.
- Fostered close relationships with children by asking about school, friends and hobbies.
Front Office Associate
Associates In Foot And Ankle Care
Folsom, CA
12.2014 - 01.2018
- Sorted and distributed incoming mail and prepared outgoing mail.
- Answered average of numerous calls per day to take messages or redirect calls to appropriate colleagues.
- Used computer to type, format, proofread and edit correspondence and other documents.
- Completed work schedules, managed calendars and arranged appointments.
- Greeted all the daily visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Maintained transaction security by verifying payment cards against identification.
- Maintained financial accuracy by collecting deposits, fees and payments.
- Sorted mail and other important data, promoting quick delivery of all messages to recipients.
- Received packages and mail at front desk and dispersed to correct employees.
- Volunteered to help with special projects, assuming variety of tasks and duties, including anything the doctor's needed.
- Pleasantly answered calls for multi-line switchboard for large office and directed callers to appropriate employees.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Kept reception area clean and neat to give visitors positive first impression.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Received and routed business correspondence to correct departments and staff members.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
- Provided ease of access and navigation for important data by compiling, organizing and uploading organizational documents to the online database.
- Entered patient information using the new database, following procedures to keep information private.
- Managed multiple projects simultaneously using organizational and analytical skills.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using Microsoft Words and our online database.
- Handled client correspondence and tracked records to foster office efficiency.
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Education
Bachelor of Arts - Psychology
The University Of Alabama
Tuscaloosa, AL 08.2015 - 05.2019
Master of Science - Rehabilitation Counseling
San Diego State University
San Diego, CA 08.2019 - Current
Affiliations
- Advisory Board member for Kappa Alpha Theta- Phi Chapter
- Student member of the American Psychological Association
- Student member of the National Alliance for Mental Health
- Member of Sigma Alpha Lambda National Honors Organization
- Student member of The Alliance for Eating Disorder Awareness
- Student member of The NAADAC ( The Association for Addiction Professionals)
- Student member of American Counseling Association
Certification
TEFL Certification
Service
- Tutoring students who are learning English January 2020- Present
- SMART Recovery facilitator January 2020- Present
- Joe Salazar Memorial Golf Tournament to benefit Disabled American Veterans 2014- Present
- Phoenix House October 2018- May 2019
- University of Alabama Rise Center August 2015- August 2017
- Divine Savior Church Christmas Basket Drive December 2008- December 2013
- Saint Mary's Dinning Hall Spaghetti Feed January 2011
Timeline
Psychiatric Rehabilitation Certification
12-2021
Certified Rehabilitation Counselor
12-2021
TEFL Certification
09-2020
Master of Science - Rehabilitation Counseling
San Diego State University
08.2019 - Current
Bachelor of Arts - Psychology
The University Of Alabama
08.2015 - 05.2019
Front Office Associate
Associates In Foot And Ankle Care
12.2014 - 01.2018
Nanning
Families
06.2013 - Current
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