Anne Dougherty

• Provide editorial website content and dictate informational updates, utilizing SEO Optimization and tactical marketing language/positioning, to attract and engage qualified applicants, increasing visitor engagement (“traffic”) by 30%
• Administer guidance and support to prospective and current students relating to curriculum requirements, program selection, and tuition options
• Streamline operational efficiency through task prioritization, ensuring focus of senior managers to focus on faculty development, and core content functionality involving classroom engagement and curriculum updates, to elevate student satisfaction, therefore increasing revenue by 25%
• Manage approximately 50 weekly inbound call inquiries addressing graduate engineering programs, including those led by corporate sponsored affiliates—Boeing, Collins Aerospace, and Lockheed Martin
• Monitor online traffic and incumbent inquiries addressing graduate engineering program, engaging user-friendly website navigation, to increase enrollment by 30% year over year, while adding two doctoral programs and three master’s programs since 2020, elevating growth and scope of programs, therefore earnings, to $181.4M in 2024
• Establish operational policies and procedures addressing necessary modifications based on analysis of operations, demographics, and program outcomes.
• Contribute feedback/suggestions contingent upon Academic Integrity Review outcomes for student papers submitted for academic committee panel review (a degree requirement) including: doctoral dissertations, doctoral defenses, praxis, and journal article drafts prior to official submission for acceptance and publication to exclusive scientific journal entities
• Prepare highly involved reports regarding institutional data for accreditation and program licensure credentials
• Manage document security for doctoral admissions department applications meeting pre-requisite criteria, in adherence with academic, administrative, and financial obligations, upon admission application review
• Represent university with active participation in annual commencement, held on the National Mall (Washington, D.C.) presiding and announcing graduates at ceremonial events

• Created website and SEO-driven content to support strategic vision by researching and synthesizing information to strengthen content
• Streamlined content creation process by utilizing content management systems, improving overall communication and efficiency
• Developed "BunchMate" application (app) for physician use to gage social-emotional behavior conditions and measure areas of deficiency
• Cultivated strong relationships with subject matter experts to produce accurate and authoritative content on a variety of topics
• Researched and synthesized information strengthening content through proofreading and editing

• Facilitated direct support to graduates, enhancing work force skills
• Coached and guided prospective graduates for career opportunities by developing resume & cover letter
• Participated in outreach activities such as speaking engagements at local high schools and community centers about the importance of career planning
• Evaluated existing programs and initiatives enhancing workforce development engagement
• Created and maintained relationships with employers, industry professionals, alumni, faculty, and staff to provide resources for students and alumni
• Coordinated participant recruitment and training program placement

• Evaluated and prepared contract proposals for insurance carriers
• Delivered customer support and administrative assistance, reporting directly to the CEO, CFO, & Owner
• Tracked pending authorizations to resolve discrepancies and avoid revenue loss.
• Maintained high standards of customer service by building relationships with clients.
• Maintained a high level of industry expertise through continuous professional development courses and certifications in the field of insurance specialty.
• Communicated effectively with members of operations, finance, and clinical departments.
• Researched and resolved routine and complex issues.
• Maintained confidentiality of patient finances, records, and health statuses.

• Enhanced operational efficiency by streamlining processes and implementing time-saving strategies.
• Evaluated project performance using data-driven metrics, leading to continuous improvement efforts.
• Provided detailed project status updates to government officials, entities, proprietors, and executive management.
• Collaborated with external vendors for seamless coordination of project deliverables, resulting in positive and continual business partnerships.
• Developed comprehensive project plans, ensuring thorough communication of expectations and deadlines to team members.
• Balanced multiple projects simultaneously while adhering to strict deadlines without compromising on quality standards.
• Coordinated cross-functional teams for successful project completion and timely delivery.
• Managed projects from procurement to commission.
• Maintained open communication by presenting regular updates on project status to project managers, suppliers, and government contract entities including;

—U.S. Army

—U.S. Navy

—Joint Program Executive Office for Chemical and

Biological Defense [JPEO-CBRND],

—Defense Information Systems Agency [DISA],

—Marine Corps Systems Command (MCSC)

Assigned Temporary Appointments:

[1] Wells Fargo Advisors:

—Strategic field reporting management and financial data distribution for multi-million-dollar accounts

—Composed and electronically distributed detailed financial reports to Financial Advisors daily

[2] SERCO North America:

—Created purchase orders for the requisition of military maritime defense equipment

—Built relationships with military Project Managers and Special Operations Device Distributors, ensuring U.S. Naval ships and military operations met standards in accordance with projected mission outcomes

[3] Trigild Construction: [contractual position]

—Maintained corporate construction oversight correspondence, strategic plans, purchase order records, customer requests, and maintained price point evaluations based on market conditions for stakeholders, vendors, project managers, and suppliers.

• Managed a diverse portfolio of clients across various industries, demonstrating adaptability and versatility in customizing solutions for unique needs.
• Maximized ROI of advertising campaigns through continual analysis of performance, response-rates and results.
• Conducted contractual advertisement sales (B-to-B) for local businesses to establish online presence via Digital Advertising and optimize search engine performance for peak visibility
• Executed strategic and progressive advertising campaigns to initiate and establish rapport via robust online digital marketing
• Created competitive market for small, medium, and large businesses to attract prospective customers
• Generated (audience) reach extension through local, regional, and national markets
• Conducted thorough competitor analysis to inform strategic planning initiatives, resulting in a competitive edge within the industry.
• Implemented insightful reporting dashboards that tracked crucial performance metrics to drive continuous improvement in sales efforts.

• Supervised incumbent operations of Profit & Loss, Personnel, Product Inventory, Direct Sales, & Strategic Business Development extended to 5 Five District Locations
• Managed 40+ employees, including 5 sub-managers (location supervisors)
• Handled payroll, employee evaluations, recruiting, training, & terminations
• Created custom classes to rollout corporate initiatives and new product/promotional launches
• Designed and facilitated training seminars for district employees introducing initiatives, new products, procedures, guidelines, and techniques
• Supported on-site managers to identify and implement site-visit improvements in areas of deficiency/fiscal decline
• Accounting/Payroll: Processed payroll, managed bonus structure, & maintained operational schedules for over 30 employees
• Analyzed financial criteria via approving, finalizing, and disbursing inventory purchase orders, managing daily, weekly, monthly and quarterly revenue deposits for Profit & Loss margin evaluation via report analysis, account balance itemized review (AP/AR) based on FY performance trends
• Orchestrated and conducted specialized promotions based on sales performance, specific to clientele demographic preferences (prior sales trends) and consumer product & service preferences

• Instituted and developed campus-based career development program at national level based on success of single-campus restoration efforts completed (Philadelphia)
• Oversaw effective management of students’ personal data for accreditation reporting purposes
• Analyzed market trends and identified potential opportunities to leverage qualified graduates available for position openings where skillset in-demand
• Developed and implemented a new strategy for nationwide adoption of the department’s best practices in order to maintain records for impending reporting purposes to meet all future accreditation standards
• Established effective communication channels within the organization, promoting transparency and timely information sharing among team members.

• Managed overall fiscal operations and administration of the assigned campus
• Generated performance metrics to monitor financial growth and academic performance
• United the operations and academic teams in order to establish and implement strategy for achieving TQS standards for accreditation purposes
• Organized meetings to share and discuss strategy in support of corporate goals, performance expectations, and quarterly growth projections
• Assisted with budget development and management of financial resources, federal scholarship funding, and academic impact for financial success
• Cultivated relationships with external stakeholders to enhance organizational visibility
• Facilitated communication between faculty, admissions staff, and executive team members to enhance camaraderie and implement strategic plans as a unified campus team
• Provided administrative support to the Executive Director, including preparing reports for performance metrics, academic reviews for quality classroom leadership, managing correspondence and reporting to the corporate headquarters
• Strengthened relationships with key stakeholders by maintaining regular communication channels and providing valuable insights on industry trends.

• Managed and developed a team of Staffing Managers, while maintaining and presiding current book of business, developed during fundamental Staffing Manager role with RHI
• Recruited and trained sales professionals to adopt fundamental techniques and best practices to exceed sales goals in a fast-paced, competitive environment
• Maintained team sales goals, mandated by regional projections
• Mentored, motivated, and implemented new strategies to exceed goals and expectations
• Led team members to nurture and develop client base
• Worked alongside regional management to generate budgets, provide production reports, analyze trends, and continue development of team best
• Secured and managed Major Client Accounts including: Deloitte & Touché, The Washington Post, Google, Howard University School of Law, Black Board, Inc., American Institutes for Research (AIR)

• Coordinated diverse temporary staffing assignments, ensuring seamless onboarding and integration processes for new hires.
• Provided exceptional customer service to both clients and candidates throughout the entire placement process by maintaining timely communication channels at all stages of engagement.
• Generated strategic business partnerships via private & corporate proprietors
• Researched, identified, & implemented marketing strategies to expand client base, generate leads, & obtain referrals
• Created & presented price point value to achieve optimal client outcomes while adhering to budget
• Conducted face-to-face introductory client meetings to establish rapport, propose solutions for current and future employment gaps, and share valuable established candidate pools appealing to current and future market trends
• Executed solid business development plan to attract, expand, and retain client loyalty and referrals
• Consulted with accounting firms to cross-sell finance divisions based on organizational insight, projections, and budget alignment
• Worked directly with Regional Vice President to develop strategic plans, modify sales pitch, set goals for personal, division, and branch growth
• Ranked #2 Staffing Manager within Branch (DC Metro Coordinated diverse temporary staffing assignments, ensuring seamless onboarding and integration processes for new hires.Region) based on revenue generation of $24,000/mo.

• Implemented (new) current academic standards of tenth grade English curriculum to ensure the success and growth of students’ reading, writing and comprehension skills, as well as understanding of assigned literary works
• Prepared students to receive a score of proficient or higher on the state mandated H.S.A. (High School Assessment) examination
• Attended to special cognition and behavioral deficiencies of individual learners while cultivating a positive environment for the facilitation of functional and advanced learning (per state-wide newly streamlined curriculum standards [2nd year])
• Encouraged students to enhance reading, writing, literary comprehension ability
• Established foundational purpose for utilizing proper concepts of the English language across the curriculum, in addition to vocational, technical, and communication functions
• Sponsored sophomore class student-government officers
• Coached the J. V. and Varsity Women’s Volleyball Team—nurtured fundamental skills, taught game regulations, encouraged teamwork and discipline developing athletes

• Developed comprehensive curriculum for secondary technical education degree program
• Strategized with graphic artist design team to illustrate ideas corresponding to technical instruction
• Created newsletter featuring stories on trending products, industry techniques, and students’ success
• Created content outlines and ensured all pieces adhere to established deadlines
• Implemented language and style guidelines to ensure consistent writing style
• Reviewed copy submitted by external contributors for accuracy and clarity prior to publication
• Collaborated with authors to revise drafts based on feedback from external stakeholders
• Ensured written content in adherence with style guides, grammar rules, and punctuation conventions
• Oversaw artwork, layout, computer typesetting, and printing in adherence with deadlines and budget requirements