Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anne Drury

Pendergrass,GA

Summary

Dynamic retail professional with a proven track record at MH Alshaya, excelling in customer service and cash handling. Recognized for enhancing customer satisfaction through effective problem-solving and multitasking. Adept at maintaining inventory accuracy and achieving productivity targets, ensuring a seamless shopping experience while fostering a reliable and organized work environment.

Overview

16
16
years of professional experience

Work History

Retail Sales Associate Cashier

MH Alshaya
09.2010 - 10.2014
  • Maintained a clean and organized store environment, contributing to a positive customer experience.
  • Handled high volume transactions during peak periods without compromising service quality or accuracy.
  • Operated POS terminals and cash drawer balancing.
  • Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
  • Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
  • Managed returns and exchanges, resolving customer issues promptly and professionally.
  • Provided expert product knowledge to customers, guiding them towards suitable purchases that met their needs.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Assisted with inventory management tasks, ensuring accurate stock levels and timely product replenishment.
  • Supported visual merchandising efforts by maintaining attractive displays and keeping the sales floor wellstocked.

Bakery Clerk

Sable Company
11.2004 - 09.2010
  • Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Managed incoming bakery deliveries, verifying order accuracy and freshness of products upon arrival.
  • Inspected goods to establish accurate pricing and labeling.
  • Handled cash register transactions efficiently, ensuring accurate sales records and timely customer service.
  • Collaborated with fellow bakery staff members to streamline production processes and improve overall efficiency.

Warehouse Clerk

128 Dream Fountain Corp.
08.1998 - 10.2004
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.

Education

Pharmacy

North Cotabato Institute of Technology
Philippines
05-1993

Skills

  • Quick learner
  • Customer service
  • Reliable and responsible
  • Multitasking
  • Time management
  • Cash handling and management
  • Problem-solving abilities

Timeline

Retail Sales Associate Cashier

MH Alshaya
09.2010 - 10.2014

Bakery Clerk

Sable Company
11.2004 - 09.2010

Warehouse Clerk

128 Dream Fountain Corp.
08.1998 - 10.2004

Pharmacy

North Cotabato Institute of Technology

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Anne Drury