Dynamic Clinical Nursing Manager with a proven success at Ascension Seton, excelling in staff coaching, mentoring, and team development. Skilled in critical thinking, clinical procedures, and conflict resolution. Improved patient outcomes through effective team collaboration. Committed to continuous improvement and operational excellence in healthcare delivery.
Experienced with leading nursing teams to deliver exceptional patient care and enhance operational efficiency. Strong leadership and organizational skills used to align teams with healthcare standards.
Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to deliver high-quality patient services. Highly organized and detail-oriented with strong planning and program management capabilities. Licensed in Texas.
Overview
34
34
years of professional experience
Work History
Clinical Nursing Manager, Resource Float Pool
Ascension Seton
04.2011 - Current
Develop and execute training programs for new hires, ensuring they were well-prepared to meet demands of their roles.
Conducted staff performance evaluations, fostering a culture of accountability and continuous improvement.
Maintained accurate records of employee performance evaluations, certifications, licenses, continuing education requirements, ensuring compliance with regulatory standards.
Created and developed training for RN Surgical Fellowship and RN Residents
Assisted in the recruitment process by interviewing potential candidates, contributing to a strong nursing workforce.
Conducted performance evaluations for nursing staff, providing constructive feedback and setting goals for future improvement.
Assisted nursing staff in coordinating patient care and ensuring compliance with healthcare protocols.
Supported clinical operations by implementing patient safety measures and monitoring care quality.
Collaborated with interdisciplinary teams to streamline communication and enhance patient outcomes.
Learned to manage staffing schedules, optimizing resource allocation for effective patient support.
Participated in training sessions to develop knowledge of clinical procedures and best practices.
Observed and reported on workflow processes, identifying areas for potential improvement in service delivery.
Mentored junior nurses to enhance their clinical skills and knowledge, leading to improved patient outcomes.
Engaged in internal advocacy for evidence-based staffing models, patient safety standards, and streamlined regulatory compliance processes.
Served as a liaison between front-line staff and senior leadership to champion operational improvements and policy implementation at the departmental level.
Developed partnerships with career colleges to recruit talent for Ambulatory sites.
House Supervisor
Ascension Seton Williamson
01.2008 - 04.2011
Supervised nursing staff to ensure high-quality patient care and adherence to protocols.
Coordinated patient admissions and discharges, optimizing workflow efficiency in critical care units.
Monitored compliance with safety regulations, enhancing overall operational standards within the department.
Resolved patient and family concerns promptly, improving satisfaction through effective communication and support.
Streamlined communication between departments for improved patient flow and satisfaction.
Resolved conflicts among team members promptly and effectively, maintaining a harmonious work environment.
Provided emergency response during shifts and when on-call.
Enhanced patient care by implementing efficient processes and utilizing resources effectively.
Mentored new nurses, providing guidance on hospital policies and procedures, fostering professional growth and development.
Monitored patient acuity levels closely, adjusting staffing assignments as needed for optimal care delivery.
Served as a liaison between administration and clinical staff, facilitating open communication channels for policy updates and concerns.
Conducted regular rounds on all units to assess overall functioning of the department while addressing any issues or concerns that arose.
Ensured smooth hospital operations during night shifts, addressing any emergencies or issues promptly.
Coordinated staffing needs during emergency situations, ensuring adequate resources were available for patient care.
Enhanced patient care quality by supervising and coordinating nursing staff activities across multiple departments.
Resolved conflicts among staff members, fostering more collaborative and supportive work environment.
Administrative Supervisor
Cedar Park Regional Medical Center
11.2007 - 02.2011
Supervised nursing staff to ensure high-quality patient care and adherence to protocols.
Coordinated patient admissions and discharges, optimizing workflow efficiency in critical care units.
Monitored compliance with safety regulations, enhancing overall operational standards within the department.
Resolved patient and family concerns promptly, improving satisfaction through effective communication and support.
Streamlined communication between departments for improved patient flow and satisfaction.
Resolved conflicts among team members promptly and effectively, maintaining a harmonious work environment.
Provided emergency response during shifts and when on-call.
Enhanced patient care by implementing efficient processes and utilizing resources effectively.
Mentored new nurses, providing guidance on hospital policies and procedures, fostering professional growth and development.
Monitored patient acuity levels closely, adjusting staffing assignments as needed for optimal care delivery.
Served as a liaison between administration and clinical staff, facilitating open communication channels for policy updates and concerns.
Conducted regular rounds on all units to assess overall functioning of the department while addressing any issues or concerns that arose.
Ensured smooth hospital operations during night shifts, addressing any emergencies or issues promptly.
Coordinated staffing needs during emergency situations, ensuring adequate resources were available for patient care.
Enhanced patient care quality by supervising and coordinating nursing staff activities across multiple departments.
Resolved conflicts among staff members, fostering more collaborative and supportive work environment.
Registered Nurse/Charge Registered Nurse, ICU
Brackenridge Hospital
08.1999 - 01.2008
Delivered comprehensive patient care, assessing needs and implementing individualized treatment plans.
Collaborated with multidisciplinary teams to enhance patient outcomes and streamline care processes.
Mentored junior nursing staff, fostering professional development and ensuring adherence to best practices.
Administered medications and monitored vital signs, maintaining high standards of safety and accuracy.
Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
Provided skilled, timely and level-headed emergency response to critically-ill patients.
Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
Supervised nursing staff, ensuring adherence to best practices and protocols.
Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
Naval Officer
US Navy Reserves
04.2000 - 04.2007
Developed unit processes for tracking skillsets, certifications and identifying training needs.
Handled administrative requirements, maintained records and submitted operational reports.
Coordinated training sessions to elevate operational efficiency.
Assisted in strategic planning sessions, contributing insights for mission objectives and resource allocation.
Mentored junior officers, fostering professional growth and enhancing team dynamics within command structure.
Directed crisis response drills, strengthening team preparedness and reinforcing emergency management procedures.
Evaluated team performance through regular assessments, providing constructive feedback for continuous improvement.
Led a diverse team of personnel, fostering a positive work environment and high morale.
Hospital Corpsman, Second Class
US Navy Reserves
10.1991 - 10.1999
Administered medical care and first aid to patients in high-stress environments.
Assisted in diagnostic procedures and patient assessments, ensuring thorough documentation.
Collaborated with healthcare teams to develop and implement patient care plans.
Maintained inventory of medical supplies, ensuring availability for critical operations.
Educated patients on health maintenance and disease prevention strategies effectively.
Utilized electronic health records systems for accurate patient data management.
Participated in training sessions to enhance clinical skills and knowledge retention.
Collaborated with interdisciplinary teams to develop comprehensive care plans for patients with complex needs.
Provided critical support during emergency situations, ensuring prompt and effective response to save lives.
Enhanced medical readiness by assisting in the training of personnel in various medical procedures and techniques.
Coordinated resources for mass casualty incidents, ensuring rapid triage and treatment of injured personnel.
Led training programs on first aid and CPR, enhancing preparedness among staff and community members.
Trained and mentored junior personnel in medical procedures and emergency response protocols.
Managed immunization programs, ensuring all service members were up-to-date on required vaccinations for deployment readiness.
Registered Nurse/Charge Nurse, Med-Surg
University Medical Center, Lubbock
12.1997 - 08.1999
Provided comprehensive patient care, including assessments, medication administration, and wound management.
Collaborated with multidisciplinary teams to develop and implement individualized care plans.
Educated patients and families on disease management, treatment options, and preventive care strategies.
Monitored patient vital signs and reported changes to healthcare providers for timely intervention.
Mentored junior nursing staff in clinical procedures and best practices for patient safety.
Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Managed patients recovering from medical or surgical procedures.
Evaluated patient histories, complaints, and current symptoms.
Supervised nursing staff, ensuring adherence to protocols and quality patient care standards.
Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
Education
Bachelor of Science - Nursing
Montana State University
Bozeman, MT
05.1997
Skills
Staff coaching and mentoring
Nursing expertise
Critical thinking
Clinical expertise
Conflict management
Hiring and terminations
Corrective action implementation
Customer service
Team collaboration
Mission Support
Active listening
Reliability
Excellent communication
Awards
Medical Hero Award, Veterans of Foreign Wars 1/2022