Summary
Overview
Work History
Education
Skills
Timeline
Barista
ANNE DYKES

ANNE DYKES

Bremerton,WA

Summary

Detail-oriented professional with a proven track record at Princess Cruises, adept at organizing and categorizing customer tickets. Skilled in time management and teamwork, I excel in fast-paced environments, ensuring efficiency and accuracy. Recognized for my strong organizational systems and ability to maintain effective relationships, I am committed to delivering exceptional service.

Overview

8
8
years of professional experience

Work History

Ticket Organizer

Princess Cruises / Tours
02.1998 - 08.1999
  • Developed systems-based approach to establish successful completion of important tasks.
  • Organized, counted, and filed customer's tickets (cruise line, train, and airline) to ensure tickets were in order and ready for customers arrivals to their destination.

Bremerton PSNS (food Service)

E.S.W. (May Be No Longer in Existence)
01.1997 - 01.1998
  • Had high security clearance in THE CIA AREA of PSNS where my job was located.


  • Set up, inventory, and ran food cart, for military and civilian workers on docks. Team work on food line prep for canteen inventory for military and civilian workers through out the PSNS base. I prepared cafe style coffee as a Barista for civilian and military workers in Office environment where I was also responsible for handling money to and from customers when my line prep duties were complete.


  • Self-motivated, with a strong sense of personal responsibility.


  • Worked effectively in fast-paced environments.


  • Skilled at working independently and collaboratively in a team environment.


  • Proven ability to learn quickly and adapt to new situations.


  • Demonstrated respect, friendliness and willingness to help wherever needed.


  • Assisted with day-to-day operations, working efficiently and productively with all team members.


  • Managed time efficiently in order to complete all tasks within deadlines.


  • Paid attention to detail while completing assignments.


  • Developed and maintained courteous and effective working relationships.


  • Demonstrated strong organizational and time management skills while managing multiple projects.


  • At the time of my leaving, I was next in line to manage and run my own canteen.


Cashier, Costumer Service

Cashier, Costumer Service
01.1992 - 01.1994
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured accuracy in financial transactions.
  • maintained and ensured customer area of dining was clean and tidy.
  • inventory of condiments, eatery, and food preparation items were always available.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.

Education

Bachelor of Science - FAMILY AND HUMAN DEVELOPEMENT

Arizona State University
Tempe, AZ
12-2024

Diploma - COMPUTERIZED OFFICE ADMINISTRATOR

ETON TECHNICAL COLLEGE
GORST, WA
10-2000

Skills

  • Attention to detail
  • Time management
  • Sorting and categorizing
  • Organizational systems
  • Recordkeeping
  • Teamwork and collaboration

Timeline

Ticket Organizer

Princess Cruises / Tours
02.1998 - 08.1999

Bremerton PSNS (food Service)

E.S.W. (May Be No Longer in Existence)
01.1997 - 01.1998

Cashier, Costumer Service

Cashier, Costumer Service
01.1992 - 01.1994

Bachelor of Science - FAMILY AND HUMAN DEVELOPEMENT

Arizona State University

Diploma - COMPUTERIZED OFFICE ADMINISTRATOR

ETON TECHNICAL COLLEGE

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ANNE DYKES