Anne Farley
Olympia
Summary
Dedicated professional with a strong work ethic and effective communication skills. Proven ability to learn quickly and adapt to new challenges. Experienced in contributing to team success and supporting organizational objectives. Demonstrated capability to work independently while mastering new skills efficiently.
Overview
26
26
years of professional experience
Work History
Professional House cleaner and organizer
Self-employeed
olympia
01.2020 - 03.2025
- For residential properties, tailored cleaning plans to meet client needs and preferences.
- Communicated with clients to understand specific cleaning needs and preferences.
- Trained new cleaners on proper techniques and safety protocols effectively.
- Organized closets and cabinets according to client specifications.
- Interacted pleasantly with clients and guests when performing daily duties.
- Maintained and organized cleaning supplies stock.
- Created promotional materials to increase awareness of community initiatives.
- Organized office space, including ordering supplies, setting up equipment, and ensuring cleanliness of work area.
- Created and managed filing systems for easy access to records and documents.
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
Lead Head Housekeeper
Olympic West retirement living
Tumwater
06.2015 - 12.2019
- Trained and mentored housekeeping staff on cleaning protocols and safety standards.
- Conducted regular inspections to ensure compliance with cleanliness standards.
- Managed inventory of cleaning supplies and ordered replacements as needed.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Used standard personal protective equipment to minimize chemical splashing incidents.
- Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
- Ensured compliance with safety regulations in the workplace.
- Maintained up-to-date records of supplies, equipment, and cleaning materials.
- Stocked room attendant carts with supplies to keep carts organized and clean.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Organized inventories of linen, cleaning products and other items used by the Housekeeping Department.
- Assigned tasks to housekeeping staff, ensuring that all duties were completed in a timely manner.
- Supervised daily cleaning operations for guest rooms and common areas.
Deli sandwich assistant manager
The Evergreen state college
olympia
06.2005 - 11.2009
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Supervised sandwich preparation and assembly for high-volume customer service.
- Managed inventory levels to ensure fresh ingredients were always available.
- Developed new sandwich recipes to enhance menu variety and customer satisfaction.
- Provided exceptional customer service by addressing special requests and dietary needs.
- Maintained a clean work area in accordance with health regulations.
- Prepared and cooked sandwiches, wraps, salads, and other food items according to customer specifications.
- Completed opening, closing, and shift change tasks by following company guidelines.
College cafeteria food line manager/Cafeterer/Cafeteria manager/Cafeteria fmanager/Cafeteria frmanager/Cafeteria fromanager/Cafeteria front manager/Customer Service Specialist Head Cashier
St. Martins college
Lacey
01.1999 - 06.2004
- Managed daily operations to ensure team efficiency and productivity.
- Oversaw inventory management and coordinated supplies for production needs.
- Implemented process improvements to enhance workflow and reduce waste.
- Implemented health and safety regulations in food handling practices.
- Organized special events and catering services for college functions.
- Managed daily operations of cafeteria, including customer service, food preparation and inventory management.
- Monitored cash registers at end of shift to ensure accuracy in accounting for all sales transactions.
- Maintained presentation and cleanliness of prepared foods display cases and delivered spotlessly clean work environment by following company safety and sanitation procedures.
- Supervised setup, takedown and maintenance of buffet tables during meal service periods.
- Organized special events such as lunchtime buffets or holiday meals for customers.
- Processed payments from customers using various payment methods such as cash or credit cards.
- Maintained a clean, organized work environment for staff and customers.
Education
GED -
Tumwater High School
Tumwater06-2000
Skills
- Cleaning techniques
- Inventory management
- Safety protocols
- Time management
- Customer communication
- Team training
- Problem solving
- Organizational skills
- Client relationship management
- Attention to detail
- Promotional marketing
- Efficient time management
- Carpet cleaning techniques
- Project management
- Professional appearance
- Detail-oriented
- Excellent oral and written communication
- Customer service-focused
References
References available upon request.
Timeline
Professional House cleaner and organizer
Self-employeed
01.2020 - 03.2025
Lead Head Housekeeper
Olympic West retirement living
06.2015 - 12.2019
Deli sandwich assistant manager
The Evergreen state college
06.2005 - 11.2009
College cafeteria food line manager/Cafeterer/Cafeteria manager/Cafeteria fmanager/Cafeteria frmanager/Cafeteria fromanager/Cafeteria front manager/Customer Service Specialist Head Cashier
St. Martins college
01.1999 - 06.2004
GED -
Tumwater High School
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